Business agility for improved profitability - webinar now available on demand
If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
Speakers included:
Steve Deaville - MD for UK & ROI, regional director, Northern Europe, Pitney Bowes Business Insight
Tony Richards - customer analytics & database marketing (Aviva)
Topics under discussion included how building agility and flexibility into an organisation's communications strategy will help meet customers' changing needs and improve profitability and revenues; meeting and beating customer expectations in the commercial, personal and intermediatewd spaces; and frequency and what methods of communication work best.
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