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Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult times.
Pay cuts ‘an awfully blunt instrument’: MMC CEO Dan Glaser
Marsh & McLennan CEO Dan Glaser today confirmed that the group has no current plans to cut pay packets or dividends, describing salary slashing as “survival mode stuff”.
County Group founder Dave Clapp leaves GRP-owned business
Dave Clapp, founder and CEO of The County Group has left the Global Risk Partners-owned business but remains a shareholder.
CII appoints Helen Phillips as first independent board chair
The Chartered Insurance Institute has made Helen Phillips its first independent chair as it splits the role of leading the board from that of the president.
Interview: ABI's Huw Evans on not losing faith in insurance
It clearly is not great for the insurance industry’s reputation “to be in a position where it has so many unhappy customers,” Huw Evans, director general of the Association of British Insurers has admitted.
Blog: Adapting to an ageing workforce
Thanks to the removal of the default retirement age in 2011, more people are choosing to work for longer. Andy Miller, technical risk control manager believes whether they stay on because they enjoy it or because they need to top up their retirement…
Crawford names incoming global CEO and president
Crawford president and global CEO Harsha Agadi will step down next month, with his successors chosen from within the company.
British Insurance Awards 2020: Shortlist Revealed
Let the good times [toilet] roll, it's British Insurance Awards shortlist time.
Former Swiss Re CEO Stefan Lippe dies following Covid-19 complications
Former Swiss Re group CEO Stefan Lippe, who led the reinsurer between 2009 and 2012, passed away aged 65 earlier this week following complications after contracting coronavirus.
Coverys appoints Forster as director of underwriting
Coverys Managing Agency has appointed Robert Forster as director of underwriting with effect from June, replacing Phil Sloan who is retiring from the position.
Ombudsman responds to loss adjuster calls to fast track Covid-19 BI test case
The Financial Ombudsman Service is prepared to progress a Covid-19 related complaint about business interruption cover as “quickly as possible” to help provide guidance to insurers and the growing number of disgruntled SME policyholders about what is -…
Hastings chair Hoffman to exit
Gary Hoffman, Hastings non-executive chair, will step down from the company next month.
McLarens adds Baldwin from Sedgwick as executive director
McLarens has appointed Neil Baldwin as executive director at its UK and Ireland business, replacing Nigel Clarke.
Insurance Covid-Cast - episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during…
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Ex-XL Catlin boss Paul Jardine joins Chaucer as non-exec chairman
Chaucer has appointed Paul Jardine as non-executive chairman succeeding Chris Stooke who will retire from the board later this year.
Axa XL proposes restructure as it reshuffles leadership team
Axa XL has revealed changes to its leadership team, with UK legal entities CEO Paul Greensmith departing and further ‘reorganisation’ expected.
Martyn Holman replaces Mark Boleat as Somerset Bridge chairman
Former Brightside and Markerstudy boss Martyn Holman has taken up the role of chairman at Arron Banks-owned Somerset Bridge Insurance Services following the decision of Mark Boleat to stand down, Post can reveal.
This week: Under pressure
UK insurers are coming under increased scrutiny as Covid-19 worsens. And this week that was certainly the case for Hiscox after businesses threatened the insurer with a class action lawsuit for rejecting claims related to the Covid-19 outbreak.
RTW Plus adds Mark Jones to lead on client services
Rehabilitation specialists RTW Plus have appointed Mark Jones as client services manager.
Davies promotes ex-Foil president James Heath to group chief risk officer
Davies has appointed James Heath to the newly created role of group chief risk officer.
Blog: Navigating risk in a changing operating environment
Diversification can be key to business stability and growth as companies across the country are finding themselves navigating changing operating environments within their industries and professions, offering potentially rich rewards. But Paul Coleman,…
This week: A whole new world
I'd like to tell you in my spare time this week I've learnt a new language or picked up a new skill but in the true spirit of staying indoors we've mostly been bingeing on Disney Plus, with the Aladdin remake a firm favourite.
Download the Insurance Covid-19 Resilience Survey
The Covid-19 pandemic has resulted in the mass migration of insurance professionals away from the office environment for the foreseeable future. In light of this unprecedented situation, Post subscribers were invited to take part in an online survey to…