Graeme Trudgill
Graeme Trudgill, Biba
Graeme Trudgill was appointed CEO of the British Insurance Brokers’ Association in July 2023 and was able hit the ground running thanks to his close working relationship with predecessor Steve White.
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.