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PricewaterhouseCoopers (PwC)

Investment: Diminishing returns

Insurers are predicted to find it increasingly difficult to make high yields from investments, so what can the industry do to turn the tide and increase returns?

Ethics: Do the right thing

The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.

In Series: Claims: A moral dilemma

The industry is split over the ethics of subrogation. Will Competition Commission intervention resolve the situation once and for all, or can insurers find their own solution through bilateral agreements?

Subrogation: Fair Play?

With some firms facing criticism over their approach to subrogation, are motor insurers acting in customers’ best interests or is this outdated legal framework being exploited?

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