View from the Top: Rising to the regulation challenge

vinicio-cellerini

Insurers can mitigate the uncertainty caused by increased red tape by focusing on consistency, says Vince Cellerini.

Summer allows some time away from our desks to reflect on the industry-wide challenges that are either already impacting us or will become concerns in the future.

Financial services regulation is

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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