LV
Crash for cash at record high
New research from LV has revealed that staged car accidents are at a record high with over one in 20 (5%) of respondents believed to have been a victim of a crash for cash staged accident in the past two years.
NIG defends aggressive “Guarantee to Beat” pricing campaign
Dave Parry, director of sales and distribution at NIG, has defended the firm’s March/April “Guarantee to Beat” pricing strategy, recently advertised to brokers.
Insurer refuses to accept ABI's 'nightmare' gender ruling guidance
One of the UK's largest specialist female insurers has scoffed at the Association of British Insurers' suggestion that it could potentially have to re-underwrite its whole book following the European Court of Justice's gender verdict due on 1 March.
Brightside still on target despite life arm difficulties
Brightside's broking chairman has insisted the group is on target to meet its general insurance business plan, despite admitting its life offering is "not at the level it had hoped for".
LV reveals new non-exec
LV has confirmed the appointment of former O2 customer director Cath Keers as a non-executive director.
Motor claims: Can insurers stem the rising cost of whiplash claims?
With 93% of GPs seeing patients they believe to have exaggerated injuries in order to make a claim, Leigh Jackson asks how insurers can stem the rising cost of whiplash cases.
Staysure to double headcount in push
Over-50s insurance provider Staysure plans to more than quadruple the premium of its newly launched motor and home products to £5m and double its headcount to 90.
Penny Black's insurance week
Maggie Craig is clearly considered a safe pair of hands by her colleagues at the Association of British Insurers, as she is currently seven months into her second tenure as acting director general.
News analysis - OFT: Competition investigation ends in a 'damp squib'
Following a tip off from insurer RSA, the Office of Fair Trading looked into whether an Experian data analysis tool could create the potential for price fixing. Mairi MacDonald reports on the results of the lengthy investigation.
Aviva, RBSI, Axa and RSA climb down on data sharing after OFT investigation
Seven insurance companies and two IT software and service providers have provisionally agreed to limit the data that they exchange between them after the OFT raised competition law concerns.
Career development & CSR: Benchmark study puts HR practices under microscope
HR directors are being urged to take part in a benchmarking study comparing human resources practices across the industry.
ABI calls on insurers to participate in HR study
The Association of British Insurers has urged insurers to take part in the latest Insurance HR Benchmarking survey.
GPs report surge in exaggerated personal injuries
The medical profession has witnessed a rise in patients exaggerating the extent of their injuries in order to claim personal injury compensation, research from LV has revealed.
General insurer review of the year: The nearly year
Jonathan Swift looks back over 12 months in which many market- changing events didn't materialise and finds out what industry leaders think may be in store for general insurance in 2011.
Underwriting Service Awards 2010 - QBE scoops team of the year
Over 200 underwriters packed into the Grange City hotel in London last night for the inaugural Underwriting Service Awards from Post, rewarding excellence and achievement in general insurance underwriting.
Rok closure could boost small contractors
The fall-out from the closure of Rok's maintenance business could lead insurers to turn to smaller building repairers in the future, according to one such firm.
PSTF: Technology was vital to LV's resuscitation
Technology was "the single biggest obstacle to success — and the biggest enabler" in turning around the insurer's fortunes, according to LV's general insurance managing director.
LV boss pledges growth to £1bn by 2015
LV direct managing director Selwyn Fernandes has pledged to grow the business's gross written premium to £1bn by 2015, despite the competition generated by the aggregators.
LV consolidates contact centre providers
Communications services provider Azzurri Communications has revealed it has won a contract to provide LV with a new contact centre.
CRIF launches vehicle credit hire intelligence service
A new service enabling motor insurers to cross check vehicle credit hire periods and reduce claims leakage by identifying fraudulent arrangements has been launched by CRIF Decision Solutions.
In series - property claims: I'm sticking with you
Insurers have sometimes been criticised for not doing enough to retain existing clients. Sam Barrett investigates how advances in property claims handling are helping to address this cost-efficient issue.
Editor's comment: Rok's troubles raise issues
The news this week that building firm Rok had filed for administration will certainly have raised some questions among the insurance fraternity.
Interview - Ray Cox: True Brit
Brit may have taken its time in naming a new UK CEO, but now Ray Cox is in place he tells Jonathan Swift he is eager to build on his forerunner's legacy.
Postbox: Claims is about people and process
The 'In Series' property claims article in 4 November issue was of great interest and raises some important areas of debate around the use of technology in the claims process.