My Mum, Alzheimer’s, and the importance of IUAD’s Day
Nigel Walsh, global head of insurance at cloud-based platform ServiceNow, shares his family’s rapid and painful experience of Alzheimer’s and why Insurance United Against Dementia’s Day (27 November) holds deeper meaning for him this year.
Hiscox achieves 6% UK growth and eyes double digits by 2028
Hiscox UK is on track to hit its 6% growth target for 2025 at the halfway mark, with group chief underwriting officer Joanne Musselle revealing plans for double-digit retail growth by 2028.
AI models threaten to ‘blow apart’ price comparison sites
Artificial intelligence large language models such as ChatGPT are set to “blow apart” price comparison website distribution, according to Stella Insurance CEO Sam White.
Insurance Post journalists win Headlinemoney Awards
Insurance Post’s news editor Scott McGee and senior reporter Damisola Sulaiman walked away with two of the top Headlinemoney Awards trophies.
British Insurance Technology Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 British Insurance Technology Awards.
Google warns cyber attackers are targeting insurers
Google’s Threat Intelligence Group has warned “the insurance industry should be on high alert” after analysts spotted several US insurers are being targeted using Scattered Spider tactics.
Big Interview: Mark Eastham, Avantia
Mark Eastham, CEO of Home Protect and Avantia Group, reveals how he will turn the business into the first insurer to have an artificial intelligence-driven operating model, plus whether an acquisition of the non-standard home insurer could be on the…
Ki slashes model development from years to weeks with genAI
Ki’s technology managing director Alan Tua has revealed how switching from traditional machine learning models to generative artificial intelligence models for algorithmic underwriting has resulted in “double digit” accuracy improvements.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Hiscox offers update on plan for genAI underwriting
Hiscox and Google Cloud have shared plans to introduce generative artificial underwriting to more lines of business and explained what it took to get it working last year for terrorism cover.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Big Interview: Aki Hussain, Hiscox
Aki Hussain, CEO of Hiscox Group, explains how he has accelerated the kind of innovation and created the type of culture that is essential to keeping the international insurance group in pole position in the market.
Hiscox CEO Hussain reveals plan to rollout AI underwriting
Aki Hussain, CEO of Hiscox Group, has said to thrive in 2025 insurers should “think the unthinkable” about their business models and revealed his plans to roll-out artificial intelligence augmented underwriting.
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found…
Insurtech Review of the Year 2024
2024 was a busy year for insurtechs as insurers looked to make the most of artificial intelligence plus data analytics, but sector leaders reckon the industry will push the boundaries of digital transformation even further in 2025.
Insurers share concerns after killing of UnitedHealthcare CEO
Adrian Jones, chief of staff for international and global markets at insurtech Acrisure, observed UnitedHealthcare CEO Brian Thompson’s death was shocking and deeply concerning given the accessibility of the insurance sector’s leaders.
Storm Bert shows insurers must demand building rules change
Editor’s View: If you want to know why people recoil, rather than embrace you, when you say you work in insurance, Emma Ann Hughes recommends you type into Google: ‘What does the insurance industry need to do about the growing number of named storms?’
Personalise insurance or fall foul of disruptors
The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.
Admiral to become ‘technology company selling insurance’
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, one of the provider’s technology leaders has revealed: “Years ago, we were an insurance company. We want to be a technology company that sells insurance. That’s the shift…