Financial Conduct Authority (FCA)

FSA approval time hits record high

The Financial Services Authority's deeper scrutiny of new business plans means that start-ups face record waiting times for regulatory approval, according to City law firm Reynolds Porter Chamberlain.

Incentive schemes: where do the real issues lie?

On Wednesday, the Financial Services Authority published the results of a review into risks faced by customers from financial incentives, and found that bonus-based schemes increase the risk of mis-selling. With a consultation on the issue launched …

Regulator to review "rotten" incentive schemes

Financial Services Authority managing director Martin Wheatley has laid out plans to stamp out mis-selling created by sales incentives that result in customers being sold products they do not need or cannot use.

Loss adjusting: A standards issue

Direct regulation of loss adjusters has been on the agenda for more than a decade but, with Europe ready to step in, is the industry prepared to be governed by forces on the continent?

Post Broking Supplement: The big issues for brokers

With the British Insurance Brokers' Association conference looming, brokers are warming up for the networking event of the year and their best opportunity to thrash out market issues. Post caught up with some of the biggest hitting national players to…

Handling customer complaints

In an online exclusive, CMS Cameron McKenna partner Alison McHaffie outlines best practice for insurance firms dealing with complaints from customers.

Editor's comment: Sants move raises FSA transition concerns

Having been convinced by the Conservative-Liberal coalition to withdraw his resignation and extend his stay once before, the Financial Services Authority chief executive officer Hector Sants' decision to step down in the summer was something of a…

Lawyers respond to Sants' exit from the FSA

Mathew Rutter, regulatory partner at DAC Beachcroft, said that Hector Sants' departure from the Financial Services Authority at the end of June could not come "at a worse time" for regulated firms.

Sants set to quit FSA in June

The chief executive of the Financial Services Authority, Hector Sants, has announced his intention to leave the organisation at the end of June.

Ethics: Entering the moral maze

The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.

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