Financial Conduct Authority (FCA)
ABI seeking better clarity for customers on renewals
The Association of British Insurers is asking the Financial Conduct Authority to regulate on a minimum standard of information for companies to give customers when renewing their motor or home insurance policy.
Brokers and insurers hit with 3.2% FCA levy hikes
Both general insurers and brokers will have their fees to the Financial Conduct Authority hiked for the next financial year.
Insiders expect Towergate exodus to help firm integrate Fusion business
Broker believed to be hit with FCA S166 order following client money failings
Interview: David Robinson: Giving the people what they want
David Robinson tells Post how listening to customer demand has been the driving force behind his strategy since taking over as Ace regional president for UK and Ireland
Non‑Executive Directors: Talking NEDs
As a survey reveals a growing reluctance among board members to take on non‑executive positions, Post talks to some of insurance’s leading non‑executive directors to gauge their views on the evolving nature of the role
Career development: CII promotes ‘speaking up’ with new whistleblowing guide
The Chartered Insurance Institute has launched a ‘speaking up’ guide on whistleblowing as part of its ongoing ethical guidance series.
CII promotes 'speaking up' with new whisteblowing guide
The Chartered Insurance Institute has launched a 'Speaking Up' guide on whistleblowing as part of its ongoing ethical guidance series.
FCA boss Wheatley defers bonus over life investigation blunder
Financial Conduct Authority chief executive Martin Wheatley and eight senior colleagues have decided to defer their annual bonus following the regulator’s blunder in announcing a life insurance investigation that sent share prices tumbling.
Insurance contract complaints plummet but FS top spot retained
Consumer complaints on unfair insurance contracts have dropped by almost 75% for the year ending 31 March 2014, but the class still attracted more than any other class of financial services business for the fourth year in a row.
Add-ons: Under the microscope
The sale of additional products is under immense scrutiny by the Financial Conduct Authority. With the insurance industry pushing resources into self-policing since the motor legal expenses inquiry, has it done enough?
C-Suite - MGA: Managing conflicts of interest
Perfect separation is impossible in the current regulatory environment, so what can be done?
RFIB launches insolvency protection
Independent broker RFIB has launched a financial resource policy, led by Ironshore Europe.
Industry gets behind FCA call to push conduct up board agendas
Regulator’s CEO asks firms to detect conduct issues earlier
One third of consumers want shorter policy wordings
One third of consumers would like to see shorter and clearer policy wordings, according to a survey from Consumer Intelligence.
FCA sharpens focus on wholesale market
Financial Conduct Authority chief executive Martin Wheatley today emphasised the regulator's shift in focus to the commercial insurance market.
Saga floats on main market of LSE
Shares in over-50s insurance specialist Saga were today admitted to trading on the London Stock Exchange.
Interview: Martin Oliver: Parting words
Today Post broke the news that Allen & Allen Group UK CEO Martin Oliver is stepping down from his role after 24 months. Just weeks ago Post sat down with Oliver to get his thoughts on the business. Here is his final interview as A&A boss.
Fines predicted in conflict of interest review fall-out
Industry fines following the Financial Conduct Authority review of brokers' conflicts of interests are likely to be handed out in a matter of months, accounting firm Moore Stephens predicts.
Gibraltar recruits former FSA insurance director for Solvency II project
Gibraltar’s Financial Services Commission has swooped for a former UK insurance regulator to lead its Solvency II implementation project.
FCA finds brokers not properly managing conflicts
The Financial Conduct Authority has found conflicts within brokers are not being properly managed particularly around add-on insurance and premium finance.
FCA urges insurers to investigate claims experience following review
Insurers should do more to collect information from a range of sources throughout the claims process in order to better understand consumer experience, according to the Financial Conduct Authority.
FCA review highlights satisfaction with household and travel insurance
The findings of the Financial Conduct Authority’s thematic review on household and travel insurance show 64% of policyholders were satisfied with the service they received.
Fall in general insurance complaints to FOS linked to FCA investigations
Motor remains most-complained-about class of business
Editor's comment: One year on, what’s changed?
Twelve months ago at the 2013 British Insurance Brokers’ Association conference, Financial Conduct Authority chief executive Martin Wheatley used his keynote speech to tell the market the regulator would be taking “early and decisive action” against…