Ecclesiastical
Claims service progress stalls in Q2
After gains early in 2025, Ben Bolton, managing director at Gracechurch, reveals general insurance claims service has slipped, with NPS falling and regional gaps widening.
Tomorrow’s World: Cultural Change
How can insurers build workplaces that not only attract top talent but also drive meaningful, lasting change?
Tomorrow’s World: Product Development
As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.
Tomorrow’s World: Pricing Practices
With data capabilities, artificial intelligence and real-time analytics continuing to evolve, the latest episode of Insurance Post’s Tomorrow’s World series explores the growing pressure insurers face to make pricing more sophisticated, transparent, and…
Allianz sponsors Rugby World Cup; Alps's motorhome product; Send's CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurer: Ecclesiastical’s Simon McGill
Simon McGill, schemes development manager of Ecclesiastical, has the pleasure of an early GWR train into London for broker and MGA meetings, takes his terriers Ziggy and Alfie for a walk, and briefs the market on the provider’s expanding schemes…
Q&A: Dave Carey, Ecclesiastical
Dave Carey, managing director of intermediary of Ecclesiastical, wants to hear from brokers about new lines of business the provider should offer.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Ecclesiastical ‘courting’ MGAs to offer capacity
Dave Carey, managing director of intermediary at Ecclesiastical, has revealed the new lines the insurer intends to enter, and how it will need to provide capacity to MGAs to double gross written premium by 2030.
Ardonagh Advisory buys firm; NBS x Hiscox; Tokio Marine’s head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the Top: Don’t allow price talk to drown out the quality of insurance
As the insurance market shifts into a new phase, competition intensifies and price becomes the dominant factor in decision-making, Richard Coleman, managing director of Ecclesiastical, argues while affordability matters the real value of insurance lies…
Painting a picture of the fine art insurance market
Today’s trends in fine art and how this affects the world of insurance are tackled in the latest Insurance Post Podcast.
Ecclesiastical enjoys ‘record new business’ in 2024
Ecclesiastical’s expansion into new sectors helped it achieve “record new business wins” in 2024, as it nearly doubled its pre-tax profit from the previous year.
Which? uncovers continued levels of ‘extortionate’ premium finance
Some car and home insurers are still charging high interest rates to pay monthly, research from Which? has found.
Big Interview: Steve Tooze, Extinction Rebellion
Steve Tooze, spokesperson for climate pressure group Extinction Rebellion, tells Damisola Sulaiman about the group’s motivations for targeting the insurance industry, responds to questions from the companies his organisation has targeted and shares plans…
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Ecclesiastical detects more than £4m in false claims
Claims specialists at Ecclesiastical Insurance have uncovered £4m in fraudulent claims during 2024, almost £1m more than in 2023.
Two insurers fall short as Gracechurch hands out service awards
18 insurers across the UK regional and London markets have been awarded service quality marques by Gracechurch.
How to attract top talent to insurance
Richard Coleman, managing director of Ecclesiastical, said painting a picture of your company’s purposes and laying out long-term development paths is vital if insurers want to win the war for talent.
QuestGates buys Brownsword; Woodgate & Clark integration; Vitality’s health CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ecclesiastical’s Carter documents rise of leisure business
Laura Carter, customer segment director of Ecclesiastical, has described how the insurer's leisure business has grown to account for 20% of its open market new business in just 18 months.
Optalitix and PWC team up; Ki goes standalone; Davies’s reshuffle
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.