Covea Insurance
C-Suite Insurer: Covéa's Adrian Furness - Standing up for customers
I’m concerned that as the debate about the latest whiplash reforms gets louder (I’m being polite), the most important person in the process is being forgotten - the customer
Former Sterling MD Blundell steps down as deputy CEO of Covea Insurance
Covéa Insurance has announced that John Blundell, the company’s deputy chief executive, will be leaving the business at the end of May.
From Mister Maker and Keith Chegwin to upsetting Beliebers, how has #insurance embraced Twitter?
With Twitter celebrating its tenth birthday this week @insuranceswifty decided to ask a number of insurance-based social media advocates for their thoughts on the platform.
Apprentices: You're hired!
A growing number of school leavers are choosing work over university and the insurance sector is capitalising on this wealth of much-needed young talent
Interview: James Reader – Passing the test for success
Covéa Insurance CEO James Reader updates Post on progress following the recent acquisition of Sterling, as well as the firm’s plans for the future
Video: Covéa Insurance CEO James Reader
Covéa Insurance CEO James Reader tells Post his plans for the next 12 months including the continuing integration of the Sterling business.
Covéa recruiting for northern region leader to replace Owen
Covéa Insurance north region head Maureen Owen is to leave the business at the beginning of March, the company has confirmed.
Covéa confirms direct motor launch
Covéa has officially launched its direct motor insurance offering, announced in December 2015.
The Post Power List 2016
In a year where regulation, natural disasters, consolidation and cyber/digital again look set to make waves, and when the country could learn if it’s in or out of the European Union, Post had a mind mapping session – with a bottle of wine – to see who…
Advertising costs and competition major deterrents to insurers entering aggregator space
Sky-rocketing advertising costs and an already competitive market have been cited as potential deterrents for any insurers considering entering the aggregator space after an Accenture report estimated 83% of UK firms were contemplating such a move.
Rank: 40 - James Reader, CEO, Covéa Insurance
Covea spent last year integrating Sterling into the business.
Claims Club blog: Can the SRA grow enough teeth to put fear in 'dodgy' law firms
The word “landmark” seems to be an over-used one when it comes to legal judgements.
Covéa confirms involvement in subrogation portal pilot
Covéa Insurance has confirmed it is piloting the electronic subrogation portal on which Aviva and Ageas went live last week.
Career Development: Sterling service at Covéa Insurance
Reading-based Covéa Insurance saw high scores in customer satisfaction and likelihood to refer following a survey by the Institute of Customer Service.
Market Moves - 28 January 2016
All the latest movers and shakers in the industry.
Unified Covéa and Sterling teams develop executive motor product
Covéa has launched a motor product aimed at mid to high net worth customers wanting to insure between two and 10 cars.
David Bowie: The insurance industry reflects on the music legend
With the sad passing of music icon David Bowie this week, Post asked a number of insurance industry music fans for their own personal reflection on what the Brixton-born legend meant to them.
Covéa confirms completion of Sterling integration
Sterling Insurance is no longer a separate trading entity having formally integrated into Covéa Insurance on 1 January 2016.
Covéa reports 180% increase in claims volumes after floods
Covéa Insurance has experienced a 180% increase in claims volumes to date as a result of Storm Desmond which hit North West England on 5 and 6 December.
Covéa to enter direct motor market in 2016
Covéa Insurance will launch a direct motor insurance offering, with a live date planned for early 2016.
Covéa uses behavioural techniques to make policies easier to understand
Covéa Insurance has revamped its private car policy with the aim of making it easier to understand and more appealing for customers to read.
Insurers to discuss unscrupulous solicitors with SRA next month
Talks between the Solicitors Regulation Authority and a handful of insurers to discuss the legal watchdog’s regulation of solicitors suspected to be facilitating fraud have been set for 9 December, Post understands.
C-suite - Insurer: Earning trust
Trust comes in rational and emotional forms, and there’s a way of winning both from customers