Chartered Insurance Institute (CII)
Aldermanbury Declaration - one year on: delivering the declaration
The Aldermanbury Declaration was launched a year ago to great fanfare. Joel Turland takes a look at its success in driving professional standards.
Only 12% believe Government FSA overhaul will meet 2012 deadline
Almost three fifths (58%) of insurance professional questioned by the Chartered Insurance Institute think that the industry’s needs have not been taken into account in the plans to overhaul the Financial Services Authority.
500 to join Ageas in dedicated Tesco centre
Ageas is set to employ 500 staff in its dedicated claims handling office in Newcastle for its Tesco Underwriting venture within the next five years.
Comment - claims: cutting the cost of claims
Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.
View from the top: mind the gap please
As a regular London underground commuter I am frequently reminded of the gap in expectations that yawns between me as a paying customer and the so-called service delivery provided by the management of our capital's public transport infrastructure.
Axa cuts to hit commercial
Sources close to Axa UK's personal lines division and broker Bluefin have insisted management cuts will only affect commercial lines.
Career development & CSR: first specialist recruitment firm signs Declaration
AMC Insurance Appointments has signed up to the year-old Aldermanbury Declaration, becoming the first specialist insurance recruitment consultancy to do so.
Career development & CSR: Open GI clinics given CPD nod by CII for a fourth time
Open GI's product clinics have been accredited by the Chartered Insurance Institute for the fourth year running.
Guest Blog: CII's Alasdair Stewart on an eventful past week
Spring is always a busy time in insurance. March renewals, end of many companies' financial years, conferences and exhibitions.
Ernst & Young warns over motor investment
Insurers must invest more in their people and technology if they are to keep on top of "seismic shifts" in motor insurance distribution patterns.
Penny black's insurance week
You can say what you like about them, mused Penny, but insurance people know a good corporate jolly when they see one.
Stewart exits CII in favour of Blanc team
Axa commercial chief executive Amanda Blanc has appointed the Chartered Insurance Institute's corporate development leader Alasdair Stewart to the position of commercial director.
Penny Black's Insurance Week - 31 March 2010
You can say what you like about them, mused Penny, but insurance people know a good corporate jolly when they see one.
Industry applauds government green light on legal cost reform - Insurance News Now - 31 March 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories including the industry's response to Ken Clarke's announcement that success fee recoverability in no win, no fee cases is to end.
Axa hires Stewart as commercial director
Axa has hired Alasdair Stewart, formerly of the Chartered Insurance Institute (pictured right), to the position of commercial director.
Lockton Middle East subsidiary gains chartered status
Lockton subsidiary Lockton MENA Limited has succeeded in its application to achieve Chartered Broker status from the Chartered Insurance Institute.
Customers need more clarity over online insurance products
Ernst & Young and the Chartered Insurance Institute have released a research report into the UK retail motor insurance market.
CII honours David Slade
Perkins Slade founder and non-executive chairman David Slade, has been made an honorary fellow of the Chartered Insurance Institute.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Aldermanbury Declaration - One Year On: The Debate
If you missed yesterday's live webinar debating the Aldermanbury Declaration - one year on - it is now available for viewing on-demand.
Postbox: Time to revisit underwriting essentials
I have worked in underwriting for more than 20 years and, while technology has massively increased the array of tools we have available to underwrite risk, it's frightening to realise how few improvements have been made to the professionalism of our…
Career development & CSR: Searchlight ups specialist training courses to London market players
Insurance industry training provider Searchlight has begun offering specialist courses to London market practitioners.
Investing in the profession - claims: a focus on training
There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…
CILA to target skills gap with claims qualification
The Chartered Institute of Loss Adjusters is set to launch a claims qualification targeting back office claims managers, to fill what it perceives as a skills gap in the market.