Carpenters Group
Endless heatwaves are becoming insurance’s hot potato
Editor’s View: A summer of heatwaves, wildfires and increasing subsidence claims is another warning that insurance cannot rely on yesterday’s climate to price tomorrow’s risks, according to Emma Ann Hughes.
Donna Scully, Carpenters
Irish-born and proudly from Dublin, Donna Scully is joint owner and director of Carpenters Group, a provider of outsourced insurance and legal solutions.
Is the profit window closing for insurance legal services?
Amid rapid regulation and technological change, deputy editor Scott McGee reviews the current state of the insurance legal sector, where the market is heading, and what firms must do to stay competitive and post a profit.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Big Interview: Donna Scully, Carpenters Group
Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness.
Carpenters Group open to private equity investment
Carpenters Group is open to private equity investment after over 30 years of bootstrapping, according to director and owner Donna Scully.
Carpenters’ Scully urges no government ‘gaslighting’ in whiplash review
Donna Scully, director and owner of Carpenters Group, has called for the government to avoid “gaslighting” the industry in its whiplash review consultation.
Are we ready for cyber catastrophes?
The latest episode of the Insurance Post Podcast explores whether the insurance market, businesses and governments are truly prepared for cyber catastrophes.
Tomorrow’s World: Cultural Change
How can insurers build workplaces that not only attract top talent but also drive meaningful, lasting change?
iCan unveils 80 role models to mark eighth birthday
iCan has launched the latest edition of its Role Models book, which for the first time features professionals from both the UK and the US.
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
Donna Scully, Carpenters Group
Donna Scully is joint owner and director of insurance and legal services provider Carpenters Group and she isn't afraid of fearlessly tackling topics such as fraud and social mobility in the sector.
Is the OIC portal a success after one million claims?
With one million claims submitted over four years at a cost of £47m to the insurance industry, Scott McGee asks: Has the Official Injury Claim portal been a success?
Storm Éowyn losses pegged at ‘moderate’ £520m
Perils has this morning (10 March) disclosed its initial industry loss estimate for Storm Éowyn, which affected the Republic of Ireland, Northern Ireland and the Central Belt of Scotland from 24 to 25 January.
When will insurance get more female leaders?
Analysis: Damisola Sulaiman highlights the barriers preventing women in insurance from attaining senior-level positions today, and questions whether the move away from diversity, equality and inclusion initiatives in the US could hamper efforts to gain…
Penny Black’s Social Diary: Biba’s burgers and sausages
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Lord Chancellor criticised after ‘convoluted’ whiplash tariff increase
The Lord Chancellor and Secretary of State for Justice, Shabana Mahmood has today announced that she will increase the whiplash tariff by 15%.
Carpenters’ Scully calls for claims portal review
Donna Scully, owner and director of Carpenters Group, gives her honest review of the Official Injury Claims Portal and outlines what steps should be taken to decrease friction and satellite litigation.
Longworth’s AI Code of Conduct has a ‘shelf life’
Eddie Longworth’s voluntary artificial intelligence (AI) code of conduct for the claims industry has a “shelf life”.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.