Opinion
Opinion: Treatment key to whiplash woes
Studies suggest early treatment of claimants could bring down the costs associated with whiplash.
Your say: Swinton ‘bigger and stronger’
Post’s article ‘Rivals set to take advantage of Swinton’s downsizing plans’ gives a wholly misleading impression in its tone and treatment of Swinton Insurance’s plans for growth and development.
C-Suite: Keeping up with customers
The increasing pace of change in the industry means customer service is now more important than ever, says Lindsay Forster.
View from the Top: Addressing the protection gap in Europe
Much has been said about the impact of the financial crisis on economies and citizens, but there are also some less obvious side effects of the financial uncertainty in Europe that are nonetheless significant.
Editor's comment: Falling out of favour
Insurers received a surprise this week when some of the market’s aggregators agreed with them over an issue that has been gnawing away at them for some time, most favoured nation clauses.
C-Suite: Training key for focused staff
I was recently at a presentation in our Bristol office on the learning and development culture that has been implemented in our South West region.
C-Suite: Rewriting the law on fraud
Looking to France may help bring down claim numbers and prevent fraudsters escaping detection, says John O'Roarke.
View from the top: Spanish brokers welcome ability to quote and deal online
The online revolution is reaching every part of the commercial world and, of course, it’s not just consumers who are attracted to the speed, ease and economics of transacting online.
View from the Top: Chinese insurers eye overseas property
The Implementation Rules of the Provisional Administration Measures on Overseas Insurance Investment passed in China on 22 October 2012 should help liberalise offshore investment by Chinese insurers.
Editor's comment: Don’t count your (fried) chickens
In my 10 years working on Post and with the insurance sector, I have lost count of the number of times the death knell has been sounded for the high-street broker.
C-Suite: The art of underwriting is evolving
The growing popularity of structured facilities could have a significant impact on the way underwriters work.
C-Suite: Lloyd’s must pick the right candidate
With Lloyd’s search for a new chief executive in full swing, speculation over the identity of the market’s new leader is gathering pace, and it is interesting to consider what kind of individual is required, and what the market will look like under their…
C-Suite: Are you on the right platform?
A managing general agent’s ability to manage its data effectively is key to its long-term success, says Paul Upton, chief executive, Evolution.
Scotland's Future - Scottish courts kick-start modernisation
In just over a year (18 September 2014) Scotland will decide whether it wishes to remain part of the UK or become an independent nation.
View from the Top Simon McGinn: Getting ahead of ourselves
While recent results are encouraging, now is not the time for the insurance industry to rest on its laurels
Your say: Celebrate Aldermanbury success
Last week’s article ‘Aldermanbury initiative’s future unclear as insurers struggle to meet its terms’ (5 September) questioned the success and future direction of the Aldermanbury Declaration.
Editor's comment: What’s on your wish list?
A J Gallagher is aiming to become a top-three retail broker with its £233m acquisition of Giles, but to achieve this market commentators have said it will need to put efficiency and synergies on its wish list, as its combined operation is estimated to…
Your Say: Working collaboratively makes a difference
I was pleased to see coverage of Operation Percutter in last week’s Post.
Your say: Give brokers greater autonomy
Regulation is a good thing, but it must be proportionate and appropriate.
View from the Top: Rising to the regulation challenge
Insurers can mitigate the uncertainty caused by increased red tape by focusing on consistency, says Vince Cellerini.
Editor's comment: Failing to make the grade
As a new school year starts and uniforms are bought and labelled and school bags are packed, many pupils are hoping they can achieve great things and get good reports.
Leader: Will the Lutine Bell fall silent?
In the 17th Century, London’s importance as a trade centre led to an increasing demand for insurance, and Edward Lloyd’s coffee house soon became recognised as the place to obtain marine cover.
View from the Top: Asia's environmental liabilities
XL's Craig Langham examines Asia's growing environmental liabilities and how governments are looking to implement legislation.
View from the Top: What business are you in?
In my studies, the organisation often held up as being a model for having clarity of vision is Walt Disney. Its mission, “to make people happy”, captures its customer focus, purpose, culture and has been a guide for years about what the company should…