Opinion
Whole-system response required to fight ghost-broking
Trade Voice: Mark Allen, assistant director, head of fraud and financial crime at the Association of British Insurers, outlines why a whole‑system response is needed to tackle the rise in ghost broking.
From trainee to MGA CEO: Albert’s journey in insurance
Kate Albert, CEO and co-founder of Kova Professions, reflects on 25 years in insurance, launching her MGA, and the lessons she’s learned about stepping into opportunity, leadership, and supporting others.
Women in tech: visibility drives equality in insurance
Showing up, mentoring and amplifying voices helps create inclusive workplaces where women can thrive in Stem roles in insurance, according to Aishling Meyler, assistant vice president of technology at LexisNexis Risk Solutions.
Insurance must design careers around women’s lives
Life events like maternity and menopause still derail women’s careers, which Beth Whelan, chief data and strategy officer at broker Reassured, points out exposes structural flaws an insurance sector fighting a talent war can no longer ignore.
From admin temp to CEO: One woman's journey and lessons
Suneeta Padda, CEO of Padda Consulting, reflects on her path from temp admin to CEO, juggling family, regulation, and building a thriving consultancy while championing fairness and opportunity.
Supporting women in insurance to lead without hidden penalties
Zuzana Clark, chief customer officer at 1st Central, reflects on this year’s International Women’s Day theme, and argues that real equality depends on a workplace community where women can confidently pursue opportunity.
Why gender equality in insurance demands action
As International Women’s Day 2026 approaches, Kellie Leigh, HR and communications director of the Insurance Claims Accommodation Bureau, reflects on how intentional culture, inclusive leadership and practical action are vital to turn rights into real…
FCA’s tech request and my less than ‘appy’ experience
Editor’s View: The Financial Conduct Authority is calling for more insurers to test their tech through the regulator’s sandboxes but if Emma Ann Hughes’ clunky app experience is anything to go by, the sector may need to fix the basics first before…
Why the FCA’s fair value rules need a rethink
Four years after their introduction, Branko Bjelobaba is principal of Branko Ltd, observes the Financial Conduct Authority’s fair value rules remain costly, unclear, and ineffective offering consumers little real insight into whether general insurance…
The power of partnership in a soft market
Trade Voice: Isha Patel, group commercial director at Partners&, and chair of the CII Broking Community Board, explains how brokers should be responding to a soft market.
Which? fears FCA’s premium finance response is a worrying omen
Rocio Concha, director of policy and advocacy at Which?, warns the Financial Conduct Authority has failed to take decisive action on costly premium finance, leaving financially vulnerable insurance customers paying over the odds.
Dunny or delight? Rating Australian forays into UK insurance
Content Director’s View: With Australian firm AUB Group doubling down on its UK growth plans with a deal for Prestige Insurance Holdings, Jonathan Swift reviews other notable Antipodean overseas insurance expansion plans to assess its chances of success.
How CROs can swap rituals for real risk leadership
View from the Top: Darren Boland, chief risk officer at Markerstudy, reflects on how AI and other developments are changing the world of risk, and how CROs can rise to the occasion.
Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of…
Why the industry must start to think and act differently about uninsured driving
Trade Voice: Angus Eaton, CEO of the Motor Insurers’ Bureau, explains how the organisation’s Accelerating to Zero strategy plans to end the scourge of uninsured driving once and for all.
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian…
Why FCA’s premium finance probe fell short
Rebecca Deegan. director of consumer campaign Fair By Design, argues the Financial Conduct Authority premium finance market study stopped short of addressing past overcharging or tackling the underlying incentives that push costs onto people who have the…
Why UK drivers deserve fairer motor insurance premiums
David Kelly, commercial director at Percayso, explains why data could be the silver bullet to help the insurance industry deliver fair premiums for customers.
Whiplash reform has failed injured people
Trade Voice: Mike Benner, CEO of the Association of Personal Injury Lawyers, warns that further personal injury reform would only exacerbate the unfairness claimants face.
Rome wasn’t built in a day, but neither is a space elevator
View from the Top: Sam Thomas, head of retail underwriting at Zurich UK, looks at how insurance turns tomorrow’s breakthroughs into insurable realities.
What the rise in ghost broking scams means for insurers
Emma Fuller, member of the motor sector focus team at Forum of Insurance Lawyers, outlines what insurers can do to tackle the uptick in ghost broking scams.
Market must act now to avert undoing of Flood Re’s successes
Trade Voice: Perry Thomas, CEO of Flood Re, calls for the wider insurance market to fully embrace the property flood resilience education challenge and head off the emergence of a new UK flood protection gap.
Are insurers’ fair value data demands unfair to brokers?
Deputy Editor’s View: After the British Insurance Brokers’ Association once again highlighted the regulatory burden of fair value assessments, Scott McGee asks if insurers are asking too much, and if there is a resolution to the issue.
Why facilities are here to stay in the London market
View from the Top: Jon Cope, managing director of specialty lines at Intact Insurance, predicts broker facilities will continue to drive the market in 2026.