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Why loss adjusting is not just a science – it is an art

Cila and McLaren’s Steven Wallace, Woodgate & Clark’s Glyn Brookes-Humphrey and Crawford’s Suzanne Ferguson

While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusting has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast.

Steven Wallace, president of the Chartered Institute of Loss Adjusters and McLarens UK & EMEA’s managing director, said for loss adjustors on the ground technology has been great but it does create

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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