As Post celebrates 180 years, David Worsfold takes a look at the years of scandal, losses and court cases that hit the Lloyd’s of London market from the mid-1970s onwards and ask what today's insurers can learn from them.
It is not just low-value claims that can benefit from technology – data analytics has an important role to play in major and complex loss, argues Neil Baldwin, McLarens executive director.
Former Sabre chairman Keith Morris OBE added his name to the roll call of Achievement Award winners in 2020. Jonathan Swift caught up with his colleagues and listened to what he had to say as he picked up the prize, as well reflecting on the other…
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
Almost seven years after he took over as group CEO, Stephen Hester looks like he is finally closing in on a sale for RSA. The big question, as Post content director Jonathan Swift asks, is why has it taken so long?
As Post celebrates its 180th anniversary content director Jonathan Swift takes a look back at the highs and lows of loss adjusting through the 1980s and 1990s in the second of a two-part series.
Today is the day we can finally reveal the winners of the Insurance Post Claims and Fraud Awards 2020.
On 4 August, a massive explosion devastated the city of Beirut. DAC Beachcroft partner and London Forum of Insurance Lawyers member Toby Vallance and DAC Beachcroft solicitor Michael McMillen consider the marine impact of the blast and whether lessons…
The explosion in Beirut, Lebanon at around 6pm local time on Tuesday 4 August tragically killed at least 157 people and wounded another 5000, with more than a hundred still missing as rescue efforts continue.
Future Focus 2030: The future of property podcast - how IoT sensors, automation and granular data will shape the next decade
It is the year 2030. The explosion of internet of things devices has really taken hold impacting both the personal and commercial property markets.
Munich Re was hit by €700m (£631.7m) of Covid-19 related reinsurance losses in the second quarter taking its year to date figure to €1.5bn, the reinsurer has revealed.
Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has…
After a tough year, driven by some of the most costly claims in history, 2020 threatens to change the face of the the aviation industry as the coronavirus pandemic spreads across the globe. Post investigates the impact on aviation insurance.
US loss adjusting group Global Risk Solutions has formally launched in the UK and Ireland with two strategic partnerships - Delta Claims Solutions and Williams Pitt.
The Arson Prevention Forum, an organisation designed to bring together relevant parties to share ideas, good practice and trends on the fight against arson, has hit pause on holding meetings. Post investigates why and what next where it comes to tackling…
Insurance Covid-Cast episode 16: “From feast to famine in ten days” – How the travel insurance sector is dealing with the Coronavirus with no sales
In the latest episode of Post and Insurance Age’s video series we gathered together a group of travel insurance experts to discuss how the travel insurance sector is coping with a “tsunami of claims” and whether it will bounce back post-pandemic.
Insurance Covid-Cast episode 11: Loss adjusting during lockdown - and what the sector might look like post-pandemic
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are working from home, we brought together a group of senior loss adjusters and experts to discuss how their employers have adapted…
Munich Re today reported “high Covid-19 losses totaling €800m (£699.43m), particularly in event insurance” as it posted results for the first quarter of 2020.
Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is…
The insurance industry must get better at explaining the products it offers, Lloyd’s CEO John Neal said, as the market’s aggregated results for 2019 showed it returning to profit on the back of large investment earnings.
Analysis: How loss adjusters are responding to the coronavirus - remote inspections, Covid-19 technical teams and prioritising the vulnerable
In light of the coronavirus pandemic, Jonathan Swift caught up with a number of loss adjusters to find out what they are doing to reduce staff and client exposure to Covid 19, whilst keeping operations as business-as-usual as possible.
The final countdown has started for entries for the 2020 Post Claims Awards.
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Lloyd’s is beginning to see the green shoots of improved underwriting thanks to stringent business planning measures, executives have said following the market’s interim results.