Major loss
Q&A: James Eveling, Woodgate & Clark
James Eveling, managing director of loss adjuster Woodgate & Clark, addresses the war for talent and discusses the firm’s growth plans plus its new claims system.
Lisa Bartlett, Crawford
Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.
Diary of an Insurer: Sedgwick’s Kristina Bahari
Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.
Lloyd’s reports £5.9bn underwriting profit for 2023
Lloyd’s has revealed the market achieved a £5.9bn underwriting profit in 2023 ahead of the publication of its full-year results later this month.
Big Interview: Chartered Institute of Loss Adjusters’ John Bissell
John Bissell, executive director of Chartered Institute of Loss Adjusters, reveals plans to update the sector’s qualifications and ensure his members shape insurer’s practices, products and government policy.
Claims and Legal Review of the Year 2023
Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.
How insurers secure a place on Santa’s nice list
Last Christmas many people submitted a claim so this year, to save you from tears, Insurance Post is sharing the ways providers swoop in to save policyholders from yuletide heartbreak.
Why cannabis farms are a growing problem for property insurers
Analysis: Fiona Nicolson examines why the illegal cultivation of cannabis is a growing problem for both residential and commercial landlords as well as the wider community.
Q&A: Martin Langhorst, Davies
Martin Langhorst, new major loss director at Davies, reflects on returning to the business after a decade away, and shares his plans for ensuring that his division is the best in the market.
BIA 2023: Winners Q&A with Crawford & Co’s Lisa Bartlett
In this Q&A, Insurance Post speaks with Lisa Bartlett, president for UK & Ireland at Crawford and Company, about its triple win earlier this year at the BIAs.
Allianz's Graham Gibson, Aviva, NFU and Zurich among winners at 2023 Claims & Fraud Awards
Allianz chief claims officer Graham Gibson, pictured, won the prestigious Achievement Award at the Insurance Post Claims and Fraud Awards yesterday evening (5 October) at The Brewery.
Zurich waives return of insurance settlement for bird sculpture
Zurich has waived the insurance settlement for a rare £30,000 Wally Bird sculpture, which was stolen nearly two decades ago and has been now been recovered and returned to the London borough where it was crafted in 1894.
Diary of an Insurer: Sedgwick’s Liza McNab
Frozen pipes are a recurring theme for Lisa McNab, an investigator in Sedgwick’s major loss team, but she can relax by watching the new Luther movie and catching up on Love Island.
How to attract fresh talent to the loss adjusting industry
Sonya Tolson, chief people officer of McLarens, examines the steps the industry needs to take to have broader appeal while continuing to attract senior adjusters.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Diary of an Insurer: Criterion Loss Adjusters’ Mark Watts
Mark Watts, high-net-worth adjuster at Criterion Loss Adjusters, watches the weather, analyses forensic reports, and hits the road to assess major fire damage.
Best Lloyd’s underwriting result in years not enough to prevent pre-tax loss
Lloyd’s has posted a pre-tax loss of £769m for 2022, despite achieving its strongest underwriting result since 2015.
Big Interview: Crawford CEO Verma on averting the silver tsunami
Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make…
Aviva reshuffles claims legal panel; Minster Law partners with AA; Flood Re adds a NED
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Retiring Muress replaced by Simoncic at Sedgwick
Market moves: Sedgwick international chief executive officer Ian Muress has announced plans to retire on 31 March, when he will be replaced by Tom Simoncic.
Review of the Year 2022: Claims and Legal (part one)
Senior claims figures look back on 2022 and reflect on what 2023 might bring.