Analysis: Motor insurers report up to 50% reduction in claims due to coronavirus lockdown

car-repair

It is now just over a week since the Prime Minister locked down the UK on 23 March to help slow down the coronavirus pandemic, strict measures which have seen traffic significantly reduced on the UK’s roads. Post content director Jonathan Swift spoke to a number of major insurers to see the impact on claims, how they are managing repairs and breakdown recovery, and what fears they have over an uptick in fraud.

What are you seeing in terms of motor claims numbers over recent weeks?

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Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.

Neil Gibson, Sedgwick

Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.

Lisa Bartlett, Crawford

Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.

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