Broker and insurer profitability drops despite business volume growth
According to a new PwC/CBI report, general insurers reported their fastest growth in business volumes since March 2008 in the last quarter - however, the survey found costs have increased and profitability also decreased moderately.
The growth in volumes, according to the survey, spread across all four customer categories and were joined by higher premium income.
The trend in the value of insurance claims in the past year was
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