Former Xbridge boss plots online return – Post in print: 6 January 2010

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News editor Mairi MacDonald outlines the main news from this week's issue of Post, which reports that former Xbridge boss Tony Deacon is poised to return to the market with a similar venture after his new business received the regulatory green light just before Christmas.

In other news, motor claims handling specialist WNS Assistance has appointed Rok's former director of insurance services Arthur Rackstraw to spearhead its foray into the property sector; more severe claims frequency and an increase in periodical payment orders have contributed to UK motor reinsurance rates leaping by as much as 50% at the 1 January renewals on a rate-adjusted basis, according to Guy Carpenter; motorbike broking specialist Devitt has targeted a return to the broader affinity market following its management buyout from RBS Insurance; and Higos has completed a reorganisation that aims to improve the broker's new business opportunities.

Keep up to date with news from the sector as it breaks at postonline.co.uk.

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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