FCA tries to clarify bullying and harassment standards for insurers
The Financial Conduct Authority has issued final guidance setting out how insurers must address bullying, harassment and violence, after 95% of consultation respondents called for further clarification.
The guidance, published today (12 December), expands on the regulator’s July rules on non-financial misconduct, but many legal experts claim it fails to fully clarify what will be expected of insurers
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