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This Week in Post: Data, dissuasion and dirty toddlers

Muddy boots

When my two-year-old licked the sole of her shoe, I tried not to laugh as that might encourage her. But she caught my badly repressed smile and… licked the second shoe. So much for deterrence.

Hopefully Lloyd’s has stronger dissuasive powers. The corporation fined two underwriters who had transferred confidential information just before leaving their jobs at ERS.

The rest of this week’s

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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