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ACS a step closer

The proposed repair and replacement industry body the Association of Claims Services moved a step c...

GAB: shaken, and now stirred

This year has not been a bed of roses for GAB Robins UK, however, Joseph Zubretsky, group president and chief executive, remains upbeat about what the future has in store. He tells Jonathan Swift why.

Conjuring up customers

The troubled life and pensions companies have traditionally reached potential customers through the magic of television advertising, but now they need more effective tricks up their sleeves to regain customer confidence, says Chris Barraclough.

Events

27 November Insurance Institute of London lecture - Composite panels - are they uninsurable ...

It pays to be fleetwise

The introduction of new car ownership schemes, putting the employee in the driving seat when it comes to buying insurance, could see many fleet vehicles without adequate cover. David Fanning looks at how insurers are addressing this and other current…

Learning the e-asy way?

E-learning is growing in popularity, but many companies favour combining this with more traditional teaching methods. Is this approach the best way to teach staff, or is it sending out mixed messages? Mira Butterworth reports.

Slow slow, click-click, slow

In the rush to gain the e-commerce edge and keep rivals on their toes, have insurers and brokers failed to unlock the internet's true potential for increasing business? David Fanning assesses some of the strategies companies have employed and finds out…

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