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Commercial

Keep schtum

Rachel Gordon looks into contingent commissions, questions why so many brokers and insurers refuse to explain their strategies, and queries whether the Financial Services Authority's stance is strong enough.

The SME squeeze

Never hold a major planning meeting just before Christmas. Psychologists tell us that in the run up to the festive season most people can only focus their minds on the 25th itself; beyond that is a just a blank.

Yet more regulatory burden

Changes to capital requirements are not the only element of Solvency II that insurers should be concerned about. Neil Coulson details the proposals for onerous information sharing.

Time for change?

Phil Bird highlights the continued cultural and philosophical divide between many underwriting and claims teams, and argues that closer working can only benefit the industry as a whole.

Interview: Mark Hodges - Back to the future

At the beginning of January, former Aviva GI boss Mark Hodges took over as chief executive officer of the insurer's UK business, a position last filled in 2007. He talks to Jonathan Swift about the decision to reinstate the role, his plans for Aviva and…

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