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E-Business 2010 - Conference News: Industry is dragging feet on commercial

Matthew Reed of Axa Commercial Lines

SSP director Richard Crocker has accused the insurance industry of dragging its feet on the development of a sophisticated online channel for commercial lines.

He explained that, while a model for business customers to buy insurance on the internet had been in place for many years, it has failed to move forward with the development of new technology.

Mr

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