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Claims

The cost of justice

The continuing squeeze by insurers on solicitors' fees for personal injury work is not in the interests of the injured party, argues Graham Ford. The introduction of scale fees, however, could turn the market around.

Legally bound?

The introduction of conditional fee agreements has meant insurers are now more closely involved in the way clients pay their lawyers. Veronica Cowan takes a trip through the courts and examines some of the cases that have set precedents in this sector.

Hidden treasure

There is hidden value in claims, but many insurers are struggling to make the changes necessary to successfully extract these nuggets. Stephen Lathrope advises companies to address these failings and get digging for buried treasure.

Spinning around

The surge in liability claims has in turn brought the role of loss adjusters into sharper focus, as Hugo Cranmore reports.

A drain on profits

With £1bn each year disappearing down the household drain because of fraud, insurers need to find water-tight ways of evaluating claims - while keeping customers happy, says Richard Adams.

Appointment at DWF

North-west law firm DWF has five new partners. Employment specialist Andrea Wild has become a partn...

Small business - big crisis

With employers' liability premiums reaching sky-high levels, the small business sector is going into crisis mode. David Bishop calls for the government to act now to tackle this unsustainable situation before it is too late.

Common ground on rehab

Last week's Rehabilitation First conference in London focused on how far the campaign has come. David Worsfold reports.

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