Claims
Putting the freeze on fraud
Although insurance companies record an estimated £1bn-worth of fraud each year, this is probably just a very small proportion of the total amount that lies beneath the surface. Mira Butterworth stresses that insurers must work together to give fraudsters…
Outcomz signs agreement
British Virgin Islands-based business consultancy Outcomz has signed an agreement to acquire event ...
Howden plans UK retail market push
Lloyd's broker Howden Insurance is set to make its first push into the UK retail market, having pre...
Whiplash best practice to save millions
New best practice guidance for the treatment of whiplash injuries could ultimately save insurers mi...
ABI anti-fraud project: expect no compromise
The editorial comment (Actions speak volumes, Post Magazine, 16 January, p9) that delays in the Ass...
Scotland recommends fast-track on asbestos
Insurers could save thousands in asbestos payouts, following the Scottish Parliament's Justice 2 Co...
Delay not central to strike out
Taylor v Anderson and another (Court of Appeal - 7 November 2002).
Fraud detection system delayed
The announcement of a new Association of British Insurers-endorsed fraud detection system has been ...
Appointment at Bray Wintour Patis
City-based Bray Wintour Patis has appointed Helen Edwards as the group's new claims manager....
Glove allergy ruling not rash
Dugmore v Swansea NHS Trust and Morriston NHS Trust (Court of Appeal - 21 November 2002).
Appointment at Keoghs
Keoghs has promoted three of its employees to associate. Helen McGovern is a member of the firm's p...
Haste move could pay off
The City may have reacted with indifference, and the national media with apparent incredulity, at t...
Marsh Names case set to collapse
One of Lloyd's most high-profile claims for compensation in the US, Outhwaite v Marsh Inc & Others,...
A decade on: EL is still the bete noir of insurance
Ten years ago, Post Magazine reported that a major insurance figure had called for a hike in employers' liability rates and suggested separating the class into two - accident claims and diseases. This week, Phil Bell, the originator of those comments,…
No win, no fee referrals illegal
Defendant insurers claimed another victory in their battle against accident management intermediari...
View from the Top - Duncan Boyle, UK chief executive, Royal & Sun Alliance
It is widely accepted within the insurance industry that we need to work to improve our reputation ...
Big business in the small hours?
Now expected by customers, round-the-clock service is helping insurance companies stay ahead of the competition and boost profits. However, call centres struggle to recruit staff into what is often an underpaid and unmotivating job. Jane Bernstein…
Giles buys stake in Ward Evans
Acquisitive Scottish broker Giles is understood to have signed a deal to buy a significant stake in b...
ABI submits credit hire agreement to OFT
The Association of British Insurers has submitted its third-party credit hire agreement to the Offi...
Fraud boss rejects the "Poirot" approach
I read with interest Kevin Roberts' letter (Changes to fraud laws, Post Magazine, 12 December, p8) ...
Towers Perrin buys Claytons
US reinsurance broker Towers Perrin Re has significantly increased its size and established a Londo...
Business not quite as usual
Business interruption claims could account for 25-30% of the losses associated with 11 September. Due to their complexity and scale, however, it will be years before the final figure is known. John Sanders discovers that the event has spurred (re…
Rebriefs - Annuity & Life Re to find extra collateral
Bermudian group Annuity & Life Re said that it has to find $210m of extra collateral under its rein...
Appointment at Fusion
Fusion has appointed Keith Jackson as executive manager for Scotland. He joins from Hiscox Insuranc...