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Claims

Warning over rise in discrimination claims

A law firm has warned insurers and brokers they may be exposed to a rise in claims following implementation of a new "three strikes rule" regarding workplace discrimination, due to come into force on 1 October.

Identity fraud: Tolerance levels

With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.

BIS countdown - business transformation: Adapt to survive

Insurers can adapt to survive the unprecedented changes ahead by looking at other sectors, such as the automotive industry, which have already suffered the twin stresses of global competition and enhanced customer expectations, claims Keith Aylwin.

Postbox: Exclusion key to fraud prevention

Richard Davies' article 'Time to share fraud data' () highlights an age-old problem: that insurance fraud is ok for many policyholders — unless they get caught. But why not exclusion?

RMS: 30% of New Zealand losses commercial

Based on its analysis of the area exposed to the New Zealand earthquake, Risk Management Solutions has predicted that approximately 60-70% of the insured loss will be residential, and 30-40 percent will be commercial and industrial.

View from the top: Commercial reality check

The most recent round of financial results from across the market has provided further proof, if more were needed, that commercial insurance is being sold too cheaply. Indeed, this has been the case for far too long. Action to address this is a matter of…

Brokers having hard fight over claims

Brokers are having to fight harder to get claims paid during the economic downturn due to stricter policy interpretations and anti fraud-systems used by insurers, according to the British Insurance Brokers' Association.

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