Claims
Flood-ravaged 2012 leaves insurers picking up £1.19bn bill
The Association of British Insurers has heaped praise on firms for their part in helping more than 1300 UK customers a day deal with the disruption caused by the second wettest year on record.
Russian meteor explosion injures 250
The explosion of a meteor above the Ural mountains in central Russia has left 250 people injured, three seriously, according to reports.
TCW Vehicle Repairs rebrands and makes two senior appointments
Markerstudy’s subsidiary TCW Vehicle Repair Group has rebranded as TWC Group and appointed new senior management team.
Mass: 'Aviva has identified the problem but not the solution'
Access to independent legal advice is likely to lower the number of fraudulent and whiplash claims, according to the Motor Accident Solicitors Society.
Law report: No defamation over credit report
This law report was contributed by law firm Berrymans Lace Mawer
Ecclesiastical and Quadra in dual branding strategy
Quadra Claims Services director Dave Greenwood has confirmed the firm will retain its independence despite strengthening its links with insurer Ecclesiastical.
Multimillion pound supermarket horsemeat scandal bypasses insurers
Insurers are awaiting test results on food products as many of the UK’s largest supermarkets continue to recall beef products found to contain horsemeat.
Brokers bemoan electronic claims systems as service satisfaction declines
Brokers have blamed an over-reliance on electronic systems for a decline in London market insurers’ claims standards.
View from the top: Fighting our corner
The industry must draw more attention to its positive achievements in light of bad press, says Andy Watson, chief executive, Ageas UK.
Drive Assist collapse threatens bodyshops
The National Association of Bodyshops is threatening legal action against Drive Assist’s administrators, after claiming the credit hire firm left 15% of NAB members “at risk” of running into cash flow difficulties after it entered liquidation.
Aviva calls for third-party ban in motor claims process
Aviva has launched a fresh attack on personal injury law firms, which it accuses of adding £1.5bn – or £118 per motor premium – in unnecessary costs to the motor insurance claims process.
Law report: Rome II regulation on expert evidence
This law report was contributed by law firm Berrymans Lace Mawer.
Law report: Employment tribunal wrong to apportion liability
This law report has been contributed bby law firm Berrymans Lace Mawer.
Your Say: Some welcome clarity
In response to the recent series exploring the role of outsourcing in the insurance industry, I wished to congratulate Sam Barrett for providing an excellent insight into what can be a very complicated and at times, perplexing subject.
Cyber Liability: Dangerous territory
As demonstrated by several Twitter-related defamation cases in 2012, unfiltered user-generated content means social media can be a libel minefield. How is the insurance industry responding to the ever-evolving risk?
Your say: Argent remains unchanged
I would like to clarify a reference towards the bottom of your story, under the sub-heading of ‘Argent set for rebrand’. You suggest that the Argent Liability Adjusters and Argent Property Adjusters brands are to be grouped under a new Parabis Claims…
Market moves: Three new staff for Giles as recruitment drive continues
Continuing its push for new staff, Giles was again one of the biggest recruiters this week, with the broker welcoming three new faces to its Scottish team. Elsewhere in broking, Arthur J Gallagher, UIB and the Wilson Organisation brought in new starters…
Your say: When going out works best
Post’s feature on outsourcing raised some interesting points about how brands measure their outsourcing providers against performance standards and service-level agreements.
North of the Border: SLC proposals look to strike balance
The Scottish government has given a manifesto commitment to reform the law of damages.
Crawford records Sandy-boosted $52.6m profit for 2012
Loss adjuster Crawford has seen profits climb off the back of a strong fourth quarter for the year ending December 31.
Motor Claims 2013: Panellists at loggerheads over credibility of medical evidence
Aviva claims director Dominic Clayden has questioned whether medical evidence is required in all low level whiplash claims, after expressing disillusionment with the current system.
GAB Robins expands tablet adjusting programme
Loss adjuster GAB Robins is to deploy tablets with all loss adjusting teams by the end of Q2.
MP hails "significant victory" against metal thieves
Richard Ottaway MP has hailed the success of his Scrap Metal Dealers' Bill, which was passed yesterday in the House of Lords and is due to receive royal assent before Easter.
Motor Claims 2013: Dalton calls on industry support for road safety scheme
The Association of British Insurers is urging industry players to support calls for the implementation of guidelines demanding tighter controls on young drivers, both prior and after passing their test.