Mass: 'Aviva has identified the problem but not the solution'
Access to independent legal advice is likely to lower the number of fraudulent and whiplash claims, according to the Motor Accident Solicitors Society.
The comments follow Aviva's call for insurers to handle claims directly as the move could bring premiums down by £1.5bn.
Craig Budsworth, chairman of Mass, pictured, said the claimant solicitors' body
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