Claims
The Broker Business Club: Meeting of minds
Insurance Age has once again teamed up with Zurich Insurance to hold a series of Broker Business Clubs where some of the most influential insurers, brokers and stakeholders address and tackle the issues that matter to the modern insurance market. The…
Laspo to leave law firms at risk of negligence claims
The Legal Aid, Sentencing and Punishment of Offenders Act, due to take effect on 1 April 2013, will leave law firms at risk of professional negligence claims, warned Elite Insurance.
Cunningham COO among senior trio exit
Loss adjuster Cunningham Lindsey has confirmed that three of its most senior executives have left the company.
Airclaims names new MD post-McLarens merger
Mark Hunter has left his post as chief executive of Airclaims by mutual agreement amid a restructure of management roles, 18 months after the aviation management specialist merged with loss adjuster McLarens.
Kennedys backs courts efforts to block discount rate changes
Insurance law firm Kennedys has welcome the courts’ line of action against claimants who argued that the current discount rate should not apply to their cases.
Helphire announces profit alongside refinancing
Claims management firm Helphire has reported an operating profit of £3.1m for the six months to 31 December in interim results published today.
Criterion swoops for Cunningham HNW lead
Loss adjuster Criterion has bolstered its ranks with the recruitment of Cunningham Lindsey’s private client services division founder, Sean Ball.
Lorega selected by Gallagher Heath to fast-track property claims
Gallagher Heath has agreed to white-label Lorega’s range of loss recovery insurance products after unveiling the launch of Gallagher Heath Assist.
Australian government provides AUS$100m for flood prevention
The general insurance industry has welcomed an announcement from Prime Minister Julia Gillard, Financial Services Minister Bill Shorten and Attorney General Mark Dreyfus for AUS$100m of funding over two years for flood mitigation projects.
Six balloon crash victims from HK had policy exclusions
Six of the nine people from Hong Kong who died in the tragic hot air balloon accident in Egypt had exclusions for hot air balloon travel in their policies.
Periodical Payment Orders: Unhappy New Year
Periodical payment orders gave motor insurers a headache in the renewals season as reinsurers struggled to come to terms with them.
Claims Club: Firm leaders face battle to regain confidence of their staff
Insurance firms must tackle a decline in trust among customer-facing staff in senior management if they are to reap the rewards of consumer satisfaction.
Claims Club: Axa’s Williams calls for improvements for ‘undervalued’ claims teams
The tide could soon turn for claims professionals who are “underpaid and undervalued” compared to their underwriting peers, according to Axa commercial lines and personal intermediary underwriting managing director David Williams.
Claims Club: Senior NHS member blames claimant solicitors for hike in negligence cases
Heightened interest from claimant solicitors rather than a decline in standards is behind the significant rise in clinical negligence claims lodged against the National Health Service over the past three years.
North of the Border: The same rules of privilege apply
The extent of legal professional privilege was at issue when the Supreme Court considered the appeal in Prudential v Special Commissioner [2013].
View from the Top: Take a note out of Beefy’s book
The consumer benefits most when motor insurers work together, says Ian Currie, UK motor and injury claims director at RSA.
Expertise in Action: Pricing: A Perfect Storm
The continuing economic downturn and prevalence of large losses make this a difficult period for the insurance industry – but the sector is demonstrating its resilience.
Motor repairs: In need of repair
A recent investigation by Channel 4’s Dispatches slammed the motor insurance industry for its approach to repairs. Can the sector come back from the criticism?
Post magazine – 28 February 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
PI law firm to expand after securing equity
A Scottish personal injury legal firm has received a "six-figure" loan from Clydesdale Bank with the view of doubling its office space.
RMS appoints former Apple marketing boss as chairman
Catastrophe modeller Risk Management Solutions has appointed a new chairman to replace Martin Morgan, chief executive of parent Daily Mail and General Trust.
LV boss O'Roarke calls for "sanity" in 2013 motor market
LV general insurance managing director John O’Roarke is hopeful that "sanity" will be restored in the personal lines motor market in the year ahead and is predicting falling rates to pick up.
LV investment return soars as 2012 floods take toll on COR
LV underwriting profit suffered a £25m hit last year, as the firm’s combined operating ratio increased to 99.7% (FY 2011: 97.7%) as a result of adverse weather conditions during large parts of 2012.
SSL Claims inks CIOB partnership deal
Northampton-based loss adjuster SSL Claims has become the first loss adjuster to become a member of the Chartered Institute of Building.