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Legal reforms: Damage to the system

car-smashed

While the Jackson reforms may reduce the cost of civil litigation, they could have unintended consequences for the insurance industry.

April has witnessed a raft of regulatory changes, including the introduction of the Legal Aid, Sentencing and Punishment of Offenders Act 2012. The act brings many of Lord Justice Jackson’s civil

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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