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Claims

Interview: Frank Pinder: leading the fraud fight

With US investigation specialist Global Options seeking to bring its zero-tolerance approach to insurance fraud across the pond, its president explains why regulation and professionalism are key to better detection

Sichuan quake leaves 100 000 homeless

A 6.6 Mw earthquake in the Sichuan province of China has left nearly 100 000 Chinese homeless, and may have dealt severe damaged insured industrial facilities in the region, according to Eqecat.

Ifed raid: Joining up with the front line

When it comes to the industry-funded Insurance Fraud Enforcement Department, market attention normally focuses on the severity of the sentences handed down to ghost brokers and crash-for-cash fraudsters. Callum Brodie joined the Ifed team for an early…

Loss adjusting: Back to the future

Loss adjusters should learn from the past in order to rediscover the human touch – and returning to regional markets is a good start, says Trevor Latimer

PI lawyers deny ethical standards slipping

Personal injury lawyers have denied ethics in their business are slipping, suggesting trained lawyers are increasingly forced by time pressures to be more distant from their clients.

Your say: The warm weather is a damb squib

A slight rise in temperature and drier conditions has done little to ease pressure on claims staff who continue to deal with large numbers of claims flowing from the heavy rainfalls of 2012.

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