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Claims

Australia: Disaster averted?

Australian insurers facing possible requests from the government to help fund mitigation projects say it is not a cost they should bear and that any funding will eventually be paid for by policyholders.

81% want tighter regulation over CMC calls

More than 80% of Britons want telemarketing firms working with claims management companies to face closer regulation and bigger fines, while 63% want unsolicited CMC communications to be made illegal, according to a study from Axa.

Hacking: One step ahead

The problems caused by the question of making company systems more secure from hacking continues to prey on the industry’s mind. But just how can they stop unauthorised people from breaking down their digital doors?

Editor's comment: A market under attack

Quarter three of 2014 saw a glimmer of hope for the beleaguered UK motor insurance market, suggesting rates might be on the rise and claims might be falling as the Legal Aid, Sentencing and Punishment of Offenders Act 2012 started to take effect.

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