Claims
Marcia makes Suncorp exceed natural catastrophe provision
Australian financial services group Suncorp has said Cyclone Marcia will cost its insurance arm at least A$120m (£61m).
Apil calls for insurers to be investigated as part of child abuse inquiry
The Association of Personal Injury Lawyers has called for the inquiry into historic child abuse to investigate the behaviour of insurers following allegations certain firms had encouraged councils to cover-up child abuse claims.
Credit hire firms tipped to focus on repair costs following landmark ruling
The Court of Appeal ruling on credit hire costs for pecunious claimants will trigger an increase in exaggerated credit repair costs, according to market commentators, who have warned the judgment is not as wide-reaching as insurers might hope.
International: A shortage of talent
With the number of qualified claims adjusters in Singapore falling by one-third over the past 10 years, the country is facing an acute shortage of talent
Commercial Lines Fraud: Commercial stumbling block
With the fight against fraud in personal lines being increasingly successful, fraudsters are beginning to target the financially viable commercial sector
Regional review: New Zealand
There is more to the New Zealand insurance industry than handling natural disaster claims, a fact that may have been forgotten following the Christchurch earthquake events four years ago. Post caught up with a range of New Zealand industry insiders to…
Roundtable: How to keep ‘Generation Digital’ satisfied
Consumers that have grown up in the digital era are becoming more demanding. How can insurers keep up with technological advances to keep them happy?
Claims Club: Insurers urged to be proactive in industrial stress claims
Insurers have been told they have the opportunity to be proactive and "not only address the balance sheet but show they care" about industrial stress.
Claims Club: Next government must address young driver issue
The insurance industry has a "friend" in Europe in the shape of Lord Jonathan Hill, the EU commissioner for financial services and capital markets, no matter what happens in May.
5 things we didn't know this time last week
It's been a busy week in the news with Towergate and Gallagher swapping staff and insurers puffing out their chests to reveal their results so you might be forgiven for missing other news that has happened this week.
Blog: Noise-induced hearing loss
Ian Hollingworth of ECIC looks at the reasons behind the recent explosion in deafness claims and asks how the industry should best respond.
Cold-calling and claims regulation on taskforce agenda
Cold-calling and the regulation of the claims sector are two further areas to come under the microscope of the government fraud taskforce.
Landmark judgment on credit hire sees court adopt “lowest reasonable rate” approach
A Court of Appeal’s judgment today has been hailed as a major breakthrough for insurers, putting a stop to the inflated rates that credit hire organisations have been allowed to charge in recent years.
Charles Taylor agrees deal to buy The Strike Club
Charles Taylor has announced that it has entered into an agreement to acquire three of the operating companies of SC Management, the independent, dedicated management companies of The Strike Club.
Legal Update: Personal injury claims for new employers
Khalid Mahmood examines transfers taking place under TUPE and what this means for PI claims
Online court proposal queried as a 'white elephant' for insurance claims
The proposal to introduce an online dispute resolution system for civil claims below £25,000 has been branded "overly ambitious" and a "potential white elephant" by industry commentators who have called for thorough testing before such a system is…
Ascot and Beazley named among claims service improvers in Gracechurch report
Ascot, Beazley and RSA are among the London market insurers that have increased their net satisfaction ranking for claims service, according to research from Gracechurch consulting.
Insurers tried to influence child abuse inquiries, says former social services director
Councils and insurers have been criticised following an investigation into the set-up of child abuse inquiries at children's homes.
Claims rising from Cyclone Marcia
So far almost 9000 claims have been lodged in Queensland as a result of last weekend's Cyclone Marcia according to the Insurance Council of Australia.
Charles Taylor announces double acquisition
Charles Taylor has announced two acquisitions from the Standard Club; a 50.1% stake of Almond One and a 100% stake of Almond Two.
Online dispute system to present industry with 'disruptive technology' challenge
The insurance industry should embrace the challenge of harnessing a new form of disruptive technology if an online dispute resolution system is rolled out to deal with low-value civil court cases in England and Wales.
Innovation report predicts shake up of property market by digital 'revolution'
Property claims handling and risk management in the UK is on the threshold of a technological revolution similar to that being experienced in the motor market, according to a report published today (19 February) by the Innovation Group.
Blog: Bullying and harassment workshop 2015
Solicitor Mariel Irvine discusses a recent seminar her firm ran for insurers and employers on the successful defence of bullying and harassment claims
Cunningham Lindsey appoints Lewis as In Trust director
Jane Lewis has been appointed director of In Trust and is to join Cunningham Lindsey's board with immediate effect.