Claims
South East storm claims contribute to £160m L&G payout in 2014
Legal & General paid out more than £160m in general insurance claims last year, with the insurer making upwards of 80,000 claims payments to customers who registered a household insurance or lifestyle cover claim.
Aviva claims boss Lovely accuses rivals of 'feeding the beast'
Aviva’s global claims director David Lovely has criticised market rivals for not putting their money where their mouth is in the fight against fraud and accused some of “feeding the beast” by establishing alternative business structures.
Recruiting veterans to win the war for talent
In a world where the 'war for talent' is an increasingly topical discussion item in relation to business planning, I was encouraged and privileged to be invited to a recent meeting in support of the Lloyd's Patriotic Fund.
Crawford strategy boss Drew takes on FD role at Broker Network
Broker Network has appointed Crawford and Company senior vice president Simon Drew to the role of finance director with immediate effect.
Ombudsman reports no let-up in PPI complaints
The Financial Ombudsman Service received 4000 payment protection insurance complaints each week in the first quarter of 2015 with 74% of cases upheld.
Charles Taylor COO Ely to take over from Clarke as adjusting CEO
Charles Taylor chief operating officer Damian Ely will take over from Arthur Clarke as CEO of Charles Taylor Adjusting on 1 January 2016 following the Clarke’s retirement on 31 December.
Rehabilitation First Awards 2015 shortlist revealed
The shortlist for Post’s annual Rehabilitation First Awards has been unveiled ahead of the 11 September ceremony.
Claims Conference Asia: Q&A with Derek Martin
Derek Martin a senior member of Zurich's Asia-Pacific claims team talks to Post ahead of his speaking slot at the Claims Conference Asia - Singapore.
Blog: How important is claims to the broker 'value' story?
Attending a roundtable this week on “articulating the value of the broker”, one of the key conclusions resonated with me.
Nangka storm unlikely to cause 'significant structural damage' in Japan
Japanese residents and business have been left reeling after the onset of the Nangka typhoon resulted in flooding rain and damaging winds sweeping the country last week, although structural damage is expected to be limited.
Six-strong 'crash for cash' gang guilty of £5.6m fraud
A ‘crash-for-cash’ gang who attempted to con UK insurers out of £5.6m have been found guilty of conspiracy to defraud following a five-week trial at Isleworth Crown Court.
MoJ considers Medco overhaul two months after ruling out 'fundamental changes'
The Ministry of Justice has said it will consider reforming the Medco portal just two months after it told Post it was too early to consider "fundamental changes" to the medical reporting system.
33% of Britons receive more claims calls than from friends and family
The average UK household faces a “deluge” of 468 cold calls a year, according to research by LV, which has highlighted the role of claims management companies in the rise of nuisance correspondence.
Insurance quiz of the week - 17 July 2015
Budget boffin or disaster dunce?
Australia: Catastrophes threaten capital flow
Australia is on course for the worst year for natural disasters since 2011. Alex Davis examines the impact of the costs to a domestic insurance industry that may consolidate after a period of increased competition.
HCML vows to ensure long-term care for Alton Towers crash victims
Rehabilitation provider HCML is preparing to work alongside the NHS to ensure those injured in the Alton Towers rollercoaster crash last month can return home to a “supported environment”.
Deutsche Telekom head warns insurers over connected home complacency
Insurers have been warned to start exploring the potential of connected homes - or find themselves potentially usurped in the household market by disruptive players.
Editor's comment: Swinging from high to low
Last Wednesday was a day of extreme highs and lows for the insurance industry. The sector celebrated successes of the past year with the Oscars of the industry, the British Insurance Awards, with over 2000 insurance professionals letting their hair down…
Market Moves - 16 July 2015
Who has moved where in the world of insurance this week.
MIB and DfT dispute allegations of uninsured drivers' agreement 'shambles'
The Motor Insurers' Bureau and the Department for Transport have rebuffed claimant lawyer allegations the new uninsured drivers' agreement is a "bodged job" that breaches European Union law and have confirmed they will not amend the document.
Typhoon Chan-hom leaves China with 8bn yuan losses
Last weekend's powerful Typhoon Chan-hom has left a trail of destruction mainly across Zhejiang province in China.
Insurers issue cancellation guidance following FCO advice change
Holidaymakers who travel to Tunisa will no longer be covered by insurance following a change in the advice from the Foreign and Commonwealth Office.
Fix Auto UK to benefit from parent's PE investment
Fix Auto UK's parent company has secured a C$8.2m (£4.1m) private equity investment which will be split between its international operations for growth and acquisition purposes.
Insurance quiz of the week - 10 July 2015
Insurance swat or could do better?