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Editor's Comment: Don't mention the whiplash

stephanie-denton-new

The Oxford Dictionary shows the definition of collaboration as the action of working with someone to produce something and I’m sure that this is what the Association of Personal Injury Lawyers’ president was encouraging when he wrote an open letter to the market calling for it to “ratchet down the rhetoric” and for insurers and claimant solicitors to target mutual priorities.

And Jonathan Wheeler’s suggestions of a united front on issues such as young driver safety, clamping down on unscrupulous claims management companies, and maybe even the introduction of mandatory

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