Claims
Blog: Could latest insurer tiff over motor claims costs derail CMC reform?
At the end of last month the Association of British Insurers made its latest plea to the government to tackle claims management companies amid rising motor prices.
Typhoon Soudelor leaves widespread damage in China and Taiwan
Powerful storm Typhoon Soudelor has killed at least 14 people in Taiwan and 12 in eastern China; others are missing and over 100 were injured in Taiwan.
Quindell shares plummet to 79p in first day of trading since June
Quindell’s share price fell by a third to 79p this morning as the beleaguered outsourcing provider resumed trading on the London Stock Exchange’s AIM index.
Claims Management Regulator issues first fine to nuisance CMC
A claims management company that pestered people with nuisance calls about noise induced hearing loss claims has become the first firm to be fined under new regulatory powers.
Zurich UK GI faces ‘a struggle ahead’ as H1 profit falls by 50%
Business operating profit for Zurich’s UK general insurance business halved to £50m in the first six months of 2015 (H1 2014: £100m) as the insurer suffered a higher than average number of large losses, only partially offset by benign weather.
China regulator to introduce insurer service rating system
The China Insurance Regulatory Commission is planning to rate general and life insurers based on procedures from sales to claims.
Auto Windcreens pens 10 year deal with AA following acquisition
Automotive glass repair and replacement provider Auto Windscreens has acquired the AA’s automotive glazing business AA Auto Windshields.
Quindell may pursue ex-boss Terry over accounting anomalies
Quindell may pursue Rob Terry to try and claw back some of the money paid to the former CEO and chairman following the discovery that the 2013 figures were subject to serious accounting errors.
CEO appointment imminent at Quindell as financial restatements are revealed
Quindell is on the verge of appointing a new group CEO with a mandate to lead a review of its businesses after financial restatements by the outsourcer turned the 2013 after tax profit of £83m into a £68m loss.
Asia C-Suite: Improving China's claims
A senior Chinese broker believes that clients needing to accept compromises over claims is diminishing confidence in Chinese insurers.
Axa boss Evans hails motor rate strengthening but urges 'drastic action' on CMCs
Axa UK and Ireland CEO Paul Evans has hailed the insurer’s performance in the first half, saying the growth achieved in tough market conditions is likely to outstrip many of the firm’s competitors.
Triton Global hires from Dual to replace Wilkinson in Singapore
London-headquartered claims service provider Triton Global has appointed Simone Shepherd as regional director in Singapore.
Suncorp had A$1.1bn of disaster claims in last financial year
Brisbane-based Suncorp had its worst ever year for natural disasters in the financial year finishing at the end of June 2015.
LMA publishes bluffers guide to claims
The Lloyd’s Market Association has released a bluffer’s guide to claims to help Lloyd’s practitioners understand how ongoing strategic projects, current claims processes and future initiatives fit together.
Hurricane Katrina: 10 years on
A decade after Hurricane Katrina hit New Orleans, what lessons has the insurance industry learned –and how has the city recovered?
Less than 6% of SMEs have cyber insurance, says ABI Research
Global research firm ABI Research has found that less than 20% of large companies and less than 6% of SMEs have cyber insurance within the global insurance market.
Manchester fraudsters sent to jail for whiplash scam
Five people from Manchester involved in a fraudulent whiplash claim scam have been jailed for a total of five years.
Blog: What's your clients' summer protection factor?
The summer months can see increased liability when it comes to contents cover, says L&G's Kevin Roberts
DLG's Maddock claims insurers have 'an obligation' to set up ABSs to ensure access to justice
Direct Line Group claims director Steve Maddock has hit back at suggestions alternative business structures fuel claims farming saying they are actually an effective tool in stopping spurious claims progressing.
Davies appointed as preferred loss adjuster by Anglian Water and United Utilities
Davies Group has been selected by Anglian Water Group and United Utilities as their preferred loss adjusting partner, following the completion of competitive tender processes.
Davies Group to acquire MSF
Claims service firm Davies Group Ltd has acquired Managed Fleet Services, the leading specialist defendant motor claims business.
Legal Update: Is the Insurance Act 2015 a liability?
Question marks remain over how the market will respond to key provisions, says Nick Young.
Roundtable: Reputation: Time to start building bridges
The insurance industry’s reputation is at a low, with recent reports highlighting a lack of consumer trust. How can insurers work towards improving the public’s perception of them?
Reputational Risk: A rotten apple…
It takes years to build a reputation and minutes to ruin it. How can companies protect themselves against reputational risk?