Claims
Analysis: Rash of cancelled cover highlights the role of the broker
A rise in the volume of UK businesses that have cancelled at least one type of insurance cover over the past few years has served to highlight the importance of the broker’s role in the insurance buying process
Advertising Feature: Is a lack of expertise at bodyshops putting drivers at risk?
New technology can save lives, but Neil Atherton, sales and marketing director at Autoglass, fears a lack of expertise at bodyshops could put drivers at risk and lead to increased insurance claims.
CRL ceases writing new business following Alpha collapse
CRL, which recently failed to rehome 20,500 Alpha Insurance structural and latent defects policies, is no longer writing new business.
Blog: Cyber crime - keeping ahead of evolving threats
With the imminent explosion of Internet of Things devices via the 5G rollout and the systemic rise in the use of artificial intelligence, technology is increasing both in complexity and connectivity writes James Maass, cyber incident specialist at CFC…
Government pledges £62m flood funding
The government has pledged £62m flood defence investment for communities across Yorkshire, Cumbria, the North East and the South East of England.
2018 catastrophe loss levels are the new norm: Air Worldwide
The industry can expect to be hit with on average $92bn (£74.5bn) in insured losses from catastrophes annually going forward, according to catastrophe modeling firm Air Worldwide.
Institute and Faculty of Actuaries ordered to pay £38,000 in ‘direct discrimination’ case
Exclusive: The Institute and Faculty of Actuaries is considering appealing against a ruling, after an employment tribunal decided it must pay nearly £38,000 to a Zurich employee after it “directly discriminated” against him.
Charles Taylor to sell managing agency as it posts £2.1m loss
Charles Taylor saw a pre-tax loss of £2.1m as the group announced the sale of its managing agency to Premia Holdings.
Remedying Risks: Slips and trips - better safe than defensible
With slips and trips among the most frequent insurance claims, temptation is high for some brokers to focus on claims defensibility training to improve after-the-event performance. As part of Post's new Risk Management Hub, Douglas Barnett, director of…
QBE's Cécile Fresneau on turning data into actionable information
While as an industry we hold large volumes of data and information, actually having valuable, reliable, timely data that is informative and can be turned into insight and action is a different thing altogether, particularly in an industry where many of…
Analysis: Trampoline parks – on an upward trajectory for insurance?
To borrow an analogy from Forrest Gump’s mother, writing about insurance can be like a box of chocolates – you never know what you’re gonna get. On the topic of trampolines, an assortment of ‘no comments’ left a rather nasty taste
This month: A long road ahead
It’s been a topsy-turvy month in Parliament and this week a bill was passed by MPs aiming to block a no-deal exit from the European Union. But as the UK continues to face uncertainties over Brexit, across the pond this month we saw scenes of destruction…
Insurer admits graduate's £61,000 'Mickey Mouse degree' pay-out was an oversight
Anglia Ruskin’s insurer has apologised to the university, after an “oversight” by solicitors meant a graduate was paid £61,000 over her “Mickey Mouse degree” claim without the insured being consulted.
Government extends Medco for small RTA claims
The industry has welcomed the government’s response to a consultation into the future provision of medical reports.
Blog: Contents insurance - meeting the needs of generation rent
The rental market in the UK is changing and it's changing fast. As house prices go through the roof, owning a place has become a pipedream for the younger generation, writes Stephen Cowap, head of insurance at Urban Jungle.
Analysis: Should the government revise the deadline for the whiplash portal?
The small claims portal is due to enter its testing phase in October, before officially launching in April 2020. However, many in the industry are concerned that the proposed deadline is not feasible, given the lack of clarity from the government
Sedgwick completes acquisition of York Risk Services
Sedgwick has completed its third acquisition of the year with the purchase of York Risk Services.
Motor premiums could be slashed by 60% from driverless cars
Adoption of autonomous vehicles could wipe 60% off motor premiums, lawyers have said.
Editor's comment: Is it safe to cross the personal injury line?
Historians argue over the origin of the word deadline but several online etymology dictionaries claim the term might have been influenced by use of the word in 1864 to mean the “do-not-cross line” in Civil War prisons in the US.
Interview: Huw Evans, ABI director general
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Analysis: Should the FCA impose fee caps on CMCs?
The Financial Conduct Authority is working to limit charges for claims management companies’ services, but will new regulation actually be a double-edged sword for consumers?
Crawford names Clive Nicholls successor
Crawford has appointed Lisa Bartlett as president for the UK & Ireland business, as Clive Nicholls steps down.
This week: Go Compare's car crash advert
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.