Broker
Zurich targeting 30% SME growth in 2025
Nikki Lidster, head of SME and trading at Zurich UK, has revealed the insurer is targeting 30% GWP growth in its SME business in 2025.
Markel’s Galjaard outlines plan to double the UK business
Markel’s UK managing director Neil Galjaard shared the business has just signed off a growth strategy that aims to double the size of the business by 2030.
Claims service improves but regional delivery varies
The general insurance market overall is continuing its improvement in claims service at the start of 2025 but there is massive variation between the best and worst performing providers plus significant variations depending on where brokers are located in…
Diary of an Insurer: Gallagher’s Ayshea King
Ayshea King, energy claims handler of Gallagher, plays netball with Lloyd’s, studies for Chartered Insurance Institute examinations and explains how she switched from being a midwife to supporting clients in the renewables industry.
AI will have a greater role to play in claims despite initial hesitancy
While the insurance sector has reservations about artificial intelligence being used to decline claims and determine liability, the technology is going to have a greater role to play in claims, including larger ones.
Yutree MD optimistic for the future of independent brokers
Laura Hancock, managing director of Yutree Insurance, claimed brokers can have the “best of both worlds” – being financially successful and independent – as she urged independent brokers to not give up.
‘Don’t preach to us’, pleads Pen CEO
The key to a productive capacity partnership is allowing the MGA the freedom to act independently, delegates at the British Insurance Brokers’ Association’s conference heard.
DLG deal ‘on course’ and not a distraction for Aviva
Despite the Competitions and Markets Authority opening up a probe into the acquisition, Aviva’s Owen Morris remains confident the deal will still be done in mid-2025.
Throwback Thursday: CII card woes; Hiscox grows
Insurance Post’s Throwback Thursday steps back in time to May 1990 to remind you what was going on this week in insurance history: the Chartered Insurance Institute was suffering card woes, Hiscox was growing and Sun Alliance increased its stake in…
AI and MGAs have role to play in new era for insurance broking
Artificial intelligence will not replace advisors but will add to decision-making, while managing general agents will continue to become more and more relevant to brokers, delegates at the British Insurance Brokers’ Association’s conference heard today.
Biba names Caroline Barr as first female chair
In his opening address, British Insurance Brokers’ Association CEO Graeme Trudgill set out plans to keep the pedal pressed to the floor, as he also announced Caroline Barr as the incoming chair.
Biba launches ‘Ben the Broker’ advert campaign
The British Insurance Brokers’ Association has launched a national advertising campaign to promote insurance brokers to SMEs.
Thomas Carroll keeping door open to expansion and M&A
Gareth Cotty, chief commercial officer of independent broker Thomas Carroll Group, has told Insurance Post that the firm isn’t ruling out opening more offices this year, or potential acquisitions.
Biba launches question guidance to reduce disclosure disputes
As the industry flocks to Manchester for the British Insurance Brokers’ Association conference, the trade body has launched cross industry guidance aimed at reducing disclosure misunderstandings.
FCA remains a work in progress
Trade Voice: Chris Croft, CEO of the London and International Insurance Brokers’ Association, says that while the regulator has made strides towards its new objectives, further cultural change is needed.
Ajay Mistry, iCan
Ajay Mistry has consistently raised the bar for multicultural inclusion and career progression as co-founder and co-chair of iCan, the Insurance Cultural Awareness Network.
Chris Lay, Marsh McLennan
Chris Lay, CEO of Marsh McLennan UK, isn’t afraid of taking the regulators to task over the disproportionate amount of red tape restricting the growth of broking businesses.
Jane Kielty, Aon UK
Jane Kielty became Aon’s UK CEO at the start of 2024 and is spearheading the organisation’s ambitious growth plans.
David Ross, Ardonagh Group
David Ross, CEO of The Ardonagh Group, is a man with a growing global reach who continues to shun social media.
Michael Rea, Gallagher
Michael Rea was appointed CEO of Gallagher’s UK & Ireland broking business in January 2024 and leads more than 6000 colleagues.
David Howden, Howden Group
David Howden’s 30th year as founder and chief executive of Howden Group “proved to be one to remember”, with Howden managing to break the £3bn revenue barrier.
Brokers push for more tech and faster service from insurers
Aviva’s latest broker barometer has revealed that ‘greater use of digital tech’ is at the top of the list of improvements to insurer service.
Broadway appoints ex-Bollington CEO as a director
Paul Moors, former CEO of Bollington Insurance Brokers, has been appointed as a director at Broadway Insurance Partners.
Konsileo could raise more funds as it looks to ramp up recruitment
Konsileo CEO and founder John Warburton has told Insurance Post the broker could look to raise more funds to achieve its recruitment targets over the next two years.