Tomorrow’s World: Distributing Insurance

Is the traditional broker model under threat from embedded insurance and big-tech platforms? What does the customer of tomorrow expect — seamless self-service or human expertise on demand? And how can insurers balance operational efficiency with personalised service in an increasingly digital world?

Hear from:

• Morgan Lyons, head of mid-market at Zurich.
• Tristan Sargeaunt, CEO of MGA Spring Insure.
• Nick Hobbs, chief distribution officer of Allianz Commercial.
• Jonathan Santer, general insurance personal lines broker managing director at Aviva.
• Mike Caidan, senior vice president at Collinson Insurance.
• Ryan Bendelow, director of commercial at Peach.
• Adam Beckett, managing director, broker & partnerships at Ageas.
• Natalie Ferrigan, head of distribution at QBE.
• John Dunn, managing director of distribution and market management at Clear Group.

Together, they explore:

• How partnerships, platforms, and embedded insurance are reshaping access to products.
• The operational shifts insurers must make to meet customer expectations for purchasing policies.
• How brokers will need to evolve with real-time customer insights, changing risk landscapes, and the demand for instant, tailored solutions.

Don’t miss this essential look at where insurance distribution is heading — and how to stay ahead.