Your last opportunity to help shape the SME insurance market of the future
SMEs are often described as the life blood of the UK economy.
But what do these business owners and their insurance providers really think about the products and services they receive and offer? And how do both think these could be improved?
These are among the key business critical questions that Post is hoping to discover answers to as part of a new initiative in partnership with Dice Matrix and Cohesion Marketing that aims to gather 360 degree feedback and insight from customers and insurance workers.
By completing the Insurainsight 360 SME Insurance questionnaire, you will be helping the insurance profession to develop products and services better aligned to its customer needs - and drive innovation.
And as an annual survey, we will be able to track the progress made and share it with the industry so further improvements can be made.
So have your say and help us formulate the first full picture of the SME marketplace. It genuinely takes under five minutes to complete, so you have no excuse not to participate; and by taking part you will have an opportunity to win a luxury hamper.
Your involvement is important, so please go to www.cohesion-ds.co.uk/insurainsight360 and feel free to share this with your SME clients.
The Insurainsight 360 SME Insurance research is powered by Dice Matrix, a 360 degree gap analysis tool, which generates real-time insights by asking customers and insurance employees about the products and services being delivered today, and how they feel about their experiences.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
AI could kill the insurance renewal habit
Editor’s View: With more than 70% of consumers expecting artificial intelligence to influence their insurance purchases within the next year, Emma Ann Hughes predicts renewals face their biggest disruption right now since the demise of the Yellow Pages.
Q&A: Gary Williamson, Gazelle Risk Solutions
Gary Williamson, managing director of commercial lines broker Gazelle Risk Solutions, speaks to Insurance Post about the company’s growth plans.
Why tackling ghost broking will require a balanced approach
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, breaks down why addressing the scourge of ghost broking will require a unified response from insurers, regulators, tech firms, and government.
PIB and Howden recruitment trial set for February 2027
The High Court case centred on PIB accusing Howden of poaching a double digit-strong team moved forward last week with a hearing date set for February next year.
Penny Black’s Social Diary: Metal Meets Marsh; Haggie’s buffet
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Curious case of Aon’s co-CEOs as Page and Kielty exit
Content Director’s View: The appointment of co-CEOs at Aon following Jane Kielty and Julie Page stepping down reignited a familiar debate – is joint leadership ever a good idea? Jonathan Swift examines whether the sceptical reaction was justified.
Q&A: Massimo Cavadini and Pardeep Bassi, WTW
Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.
Fair value rules still fail brokers and consumers alike
Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to compare insurance products properly.