People
Big Interview: Hardeep Gulati, Duck Creek
Following Duck Creek’s acquisition of AI-native underwriting platform Send, CEO Hardeep Gulati outlines the efficiency gains he expects from bringing the businesses together and his ambitions to double revenue in the next four to five years.
Is Admiral’s job cull a wake-up call for the UK insurance market?
Content Director’s View: Despite recording significant profits in a difficult market, Admiral last week announced it was cutting 500 roles. Jonathan Swift looks at what the move – remarkably not linked with artificial intelligence – means for the rest of…
Penny Black’s Social Diary: QBE’s pasty & FT’s pastries
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Winners of the Insurance Post Claims and Fraud Awards 2026 revealed
Aviva, Bamboo Connect, DWF Law and DAC Beachcroft were all multiple winners at the Insurance Post Claims and Fraud Awards held last night (1 October) at The Brewery in London.
FCA’s Knight insists CPD changes are not a relaxation
The Financial Conduct Authority’s decision to ditch its 15-hour-per-year continuing professional development requirement for insurers should not be viewed as a relaxation of standards, according to the regulator’s director of insurance, Chris Knight.
Aviva’s Blanc urges CII to ‘stay relevant’ amid AI boom
Aviva Group CEO Amanda Blanc has urged the Chartered Insurance Institute to lean into the “extraordinary opportunity” but stave off the real “threat of irrelevance” it faces as artificial intelligence continues to change the way the industry operates.
Covéa's Crabb joins Commercial Express to lead schemes launch
After departing Covéa, Nicki Crabb has joined Commercial Express to head up its newly launched delegated authority schemes division.
CII CEO raises concerns over AI and entry-level insurance roles
Matthew Hill, CEO of the Chartered Insurance Institute, has warned that the automation of entry-level tasks could change how future insurance professionals develop their skills and judgement.
Q&A: James O’Hara, AbbeyAutoline
James O’Hara, a Chartered insurance broker and senior manager at AbbeyAutoline, reveals how he achieved one of the Chartered Insurance Institute’s highest global accolades after topping the performance charts in his Fellowship examinations.
Crabb leaves Covéa among raft of schemes exits
Nicki Crabb is leaving Covéa as head of etrade and schemes trading, adding to a list of at least five who have left the insurer’s schemes business over the past few months.
60 Seconds With... Scenario’s Jarrod Johnson
Jarrod Johnson, managing director of Scenario Risk Partners, is the captain of safety superheroes and would like to be Robin Hood.
Diary of an Insurer: Charles Taylor’s Scott Spray
Scott Spray, senior loss adjuster at Charles Taylor, has a long-haired dachshund alarm clock, and navigates a sea of tourists who seem to think walking in a straight line is optional to inspect a charming old mansion block.
Axa UK puts 60 jobs at risk following merger
Axa UK has put 60 jobs at risk of redundancy within its risk, conduct and governance teams.
Dive In ends with Lloyd’s promise to widen doors to insurance
Editor’s View: As Dive In comes to an end after 12 years, Emma Ann Hughes reflects on the festival’s legacy and Lloyd’s promise to make the industry more open, accessible and representative.
Penny Black’s Social Diary: Abseiling Superwoman; Pride party-food
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Winners of British Insurance Technology Awards 2026 revealed
Domestic & General, Mind Your Business Group (InsureTec.com) and DynaRisk were all two time winners at the British Insurance Technology Awards held last night (24 September) at The Brewery in London.
Empower’s Lydon on how to build your career network
Sam Lydon, managing director of Empower Development, kicked off the final day of Lloyd’s Dive In festival today (24 September) by explaining how to build a network to progress your career in insurance.
Admiral to cut 500 jobs in the UK
Admiral has announced that around 5% of its workforce is to be cut, amounting to approximately 500 jobs.
Can insurance stay human in an AI world?
Diversity of human thought is essential to ensuring that the artificial intelligence the insurance industry adopts today doesn’t replicate any bias or discrimination from the sector’s past.
Hiscox’s Wrigglesworth on insurer culture in the age of AI
Ian Wrigglesworth, chief technology officer at Hiscox UK, outlines how artificial intelligence is changing the culture of insurance.
Link’s Cook on why insurers must put people before tech
Maxim Cook, co-chair of Link, the LGBTQ+ Insurance Network, explains why inclusive, people-centred change is the foundation of successful digital transformation.