Articles by Scott McGee
Motor finance delays causing FOS complaints backlog
The Financial Ombudsman has this morning revealed complaints for the financial year 2024/25 are still “significantly higher than in 2023/24”.
Direct Line swings back to profit
Direct Line Group has this morning (4 March) revealed it has returned to operational profit, with CEO Adam Winslow praising the “significant progress” made so far in “transforming the business”.
Big Interview: Ursula Gibbs, Compare the Market
To mark International Women’s Day 2025, Insurance Post sits down with Compare the Market’s chief commercial officer, Ursula Gibbs to talk through her career to date, how insurance enticed her away from university, and how curiosity was critical to her…
Home premiums ‘still need to go up’ says Aviva’s Storah
In a repeat of his calls last year, Aviva’s UK and Ireland general insurance CEO Jason Storah has said home insurance premiums “still need to go up further”.
Flood Re appoints CEO
Flood Re has hired Perry Thomas as its new CEO, effective immediately, subject to regulatory approvals.
Compare the Market to allow providers to self-test
Ursula Gibbs, chief commercial officer of Compare the Market, has revealed the aggregator is “levelling the playing field” by giving 100% access to provider partners to self-service test.
Aviva’s Storah predicts volatility in commercial pricing this year
Speaking after Aviva announced its full year results, UK and Ireland general insurance CEO Jason Storah said rates are “lumpy”.
Is time ticking on leasehold altogether?
News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…
Axa’s PL growth held back by UK and Ireland
Axa has this morning published its financial results, revealing lower volumes in personal lines for the UK and Ireland.
Ageas grows UK business by 21%
Ageas Group has this morning announced its UK business grew 21% compared with the year before.
Aviva expects mid-2025 completion on DLG deal
As Aviva announces a 57% increase in operating profit for UK & Ireland general insurance, it has given a rough timeline of when it expects to complete the Direct Line Group deal.
Q&A: Nick Kelsall, Marshmallow
Marshmallow’s claims director, Nick Kelsall, sits down with Insurance Post to talk about his move from Allianz, his lookout for talent while growing 'a claims team for the future', and what the company is planning regarding fraud in 2025.
How insurance helped and hindered the care sector
Almost five years on from the first Covid-19 pandemic lockdown, Scott McGee examines how insurers helped care providers make sense of the barrage of government guidance, why some have pulled back from offering cover, plus what the industry is doing today…
ABI appoints Phoenix’s Briggs as president
Andy Briggs, CEO of Phoenix Group, pictured, has been named as president for the Association of British Insurers for the next two years, replacing Zurich's Tim Bailey.
Big Interview: Consilium’s James Baird and Paul Richards
Scott McGee sits down with Consilium co-CEOs James Baird and Paul Richards to discuss the broker’s rapid growth over the last two years, and why they would need a cow to jump over the moon to consider an acquisition.
Direct Line dissolves internal incubator as part of cost saving
Direct Line Group has dissolved its ecosystems team, the part of the business that specialises in delivering new products for the group, Insurance Post has learned.
Zurich UK sees 57% jump in P&C profitability for 2024
Zurich UK has this morning revealed it improved its property and casualty profitability in 2024 by 57% compared to the year before, from just a 4% increase in gross written premiums.
Nigel Walsh reveals next move following Google exit
Nigel Walsh, who revealed he was stepping down as Google Cloud’s global head of insurance, has announced his next move.
Nichols reflects on Zurich’s personal lines pivot
Zurich’s head of retail David Nichols recalls why Zurich felt the need to exit the brokered personal lines business, how it has fared by focussing on partnerships and HNW, and why no pets are allowed.
Direct Line expected to return to profit ahead of Aviva vote
Investment bank Peel Hunt has predicted Direct Line Group will return to profit for the full year 2024, weeks before it is due to release its results and vote on the deal with Aviva.
Motor claims payouts near £12bn in 2024
Motor insurers paid out £11.7bn in private car insurance claims in 2024, which the Association of British Insurers said is a record amount since it started collecting this data in 2013.
Premium growth to continue for the next three years
EY has predicted the steady growth of UK non-life premiums for the next three years.
MPs demand answers surrounding FOS CEO’s exit
The Treasury select committee has written to both the Financial Conduct Authority and Financial Ombudsman Service about the circumstances which surrounded the departure of CEO and chief ombudsman, Abby Thomas, last week.
Extreme weather hitting insurers hard
All three of Travelers, AIG and Mapfre have put emphasis on extreme weather in their latest set of results.