Articles by Scott McGee
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Esure launches its own motor ownership app
In early March, Esure rolled out its own motor ownership app, having learned lessons from peers attempting to do the same.
Half of UK brokers recruiting to fuel business growth
While the number of brokers actively looking to recruit has decreased, Aviva’s latest Broker Barometer has suggested those looking to recruit are doing so because they want to fuel business growth.
Motor repair skills gap still a concern that needs addressing
Experts have addressed the ongoing issue of a lack of skilled technicians being able to service more complex vehicles at the point of claim.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Saga CEO outlines plan to get back to peak trading
Saga Insurance CEO Lloyd East has told Insurance Post the business is pivoting to growth after securing the sale of Acromas, as well as the partnership with Ageas.
IPT receipts triple over the last 10 years
Insurance premium tax receipts stood at £61m in March 2025, bringing the full year total for the 2024 to 2025 financial year to a record £8.88bn.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Admiral Group to sell another US entity
Admiral Group has agreed to sell its US motor insurance business to JC Flowers & Co for an undisclosed cash consideration.
Policy Expert bosses outline plan to double GWP
Policy Expert CEO Steve Hardy has laid down a target to double the size of the business within five years and become a top five provider of pet insurance in the UK.
Gallagher poised to snap up PIB
A deal that would see Gallagher buying PIB Group is imminent, multiple market sources have told Insurance Post.
Markerstudy not exhibiting at Biba this year
Markerstudy has decided against exhibiting at the British Insurance Brokers’ Association conference this year.
RSA confirms plans for Intact rebrand
RSA Insurance has today confirmed it will rebrand and change its trading name to Intact Insurance by the end of 2025.
Ageas strikes deal for Esure
Ageas has agreed a deal with Bain Capital to acquire Esure for £1.3bn.
Brokers increasingly looking at digital automation and AI
Brokers are increasingly interested in harnessing the digital and automated processes to improve customer service and gain a competitive advantage.
Q&A: Tim Smyth, Bspoke Group
Tim Smyth, CEO of Bspoke Group, sits down with Insurance Post to talk acquisitions, scaling back UK General, and the complacency currently within the HNW market.
Rachel Lam named interim ombudsman MD
Rachel Lam is now interim managing ombudsman director of the Financial Ombudsman Service, as Jenny Simmonds and James Dipple-Johnstone temporarily step into the shoes of Abby Thomas.
Four more brokers try to increase fees
After Aon tried to increase its insurance service brokerage rate to 5% last year, it is now understood four more large brokers are trying to do the same.
Saga losses deepen as board members depart
Saga has reported a loss before tax of £160.2m for year ending 31 January 2025, increasing its losses by almost a third compared to the year before.
FCA prioritises innovation and fighting crime in latest strategy
The Financial Conduct Authority has this morning (8 April) set out its latest work program for the 2025/26 period.
Acorn GWP surges amid sale speculation
Acorn Group has this morning revealed gross written premium for 2024 reached £742m, reflecting a 41% year-on-year increase.
IFB votes to expand membership scope
Members of the IFB have voted to approve the firm’s new articles of association at its annual general meeting earlier today (4 April).
FOS sets redress target as it predicts complaints increase
The Financial Ombudsman Service has set itself a target of resolving 270,000 cases in the 2025/2026 year, representing a 20% increase compared with the previous year.
SSP to target larger brokers ‘soon’
SSP Broker managing director Martyn Mathews has told Insurance Post the company will soon be ready to compete for the business of larger brokers, after a period of “getting the house in order”.