Articles by Jen Frost
Zurich tells insurtech partner to pull travel disruption extra
Exclusive: Zurich has told its insurtech partner Pluto to pull a travel disruption coverage add-on due to the coronavirus pandemic, but says this does not affect Zurich branded policies.
LV pushes pause on travel insurance
Insurer LV has ceased to offer further travel policies in the wake of the coronavirus pandemic.
Budget 2020: IPT stays the same as government bolsters flood defence spending
Insurance Premium Tax has remained at 12% in today’s Chancellor’s budget, as the government pledged to boost spending on flood defences.
Axa faces backlash as influencer pulls ‘short sighted’ IWD ad
Instagram influencer Simon Hooper has apologised to followers after an International Women’s Day post sponsored by Axa was slated as offensive.
Analysis: Insurers nix staff travel as coronavirus casts shadow over events
Some firms are telling their staff to avoid all but essential work travel in the UK due to coronavirus concerns, leading to some insurance event postponements and cancellations, Post has learned.
Aviva UK COO Hugh Hessing departs
Aviva’s chief operating officer in the UK, Hugh Hessing, has left the insurer, Post can reveal.
Paul Jardine joins insurtech Worry+Peace’s advisory board
Former XL Catlin chief experience officer and executive vice president Paul Jardine has joined insurtech Worry+Peace’s advisory board.
Ageas looks to salvage deal to triple ‘green parts’ use by 2023
Exclusive: Ageas UK has struck up a deal to combine its salvage and ‘green car parts’ suppliers in a move to be more environmentally conscious, cut waste and drive efficiency.
Analysis: A coronavirus call centre crisis?
Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…
Discount rate: Warnings on NI premium pressure and claims costs
If the discount rate in Northern Ireland is made minus 1.75% this will lead to price hikes and potentially vast jumps in the cost of individual claims, insurers and lawyers have warned.
‘Light at the end of the tunnel’ on claims inflation says Admiral CEO Stevens
Admiral saw profits rise in 2019 as its UK insurance results were buoyed by positive development in prior year claims costs, reserve releases and commission.
Regulators scrutinise firms' coronavirus contingency plans
Firms must be ready for coronavirus disruption, the Financial Conduct Authority has cautioned, with organisations’ contingency plans being reviewed and concerns remaining around call centres.
Aviva puts 30 digital roles at risk
Around 30 people are at risk of redundancy at Aviva's 'digital forge' in Sheffield.
Fewer than 10% of Hiscox events customers have pandemic cover
Hiscox yesterday played down worries over coronavirus as it revealed it had seen some small claims.
Jorge claims volume ‘much lower’ than previous storms
The insurance impact of Storm Jorge is expected to be less severe than its predecessors Ciara and Dennis.
Northern Irish discount rate of minus 1.75% proposed
The Northern Irish Department of Justice plans to change the Northern Irish personal injury discount rate to minus 1.75%, pending a statutory consultation.
Admiral UK insurance CEO Cristina Nestares levels criticism at gender ban
The gender ban in insurance pricing was not approached in the right way and shows why ratings factors should be linked to actual risk, Admiral UK insurance CEO Cristina Nestares has argued.
Updated: Tribunal throws out Eldon and Leave EU appeals against ICO
Exclusive: Arron Banks' broker Eldon still faces a data audit and fine after it and Leave EU’s appeals against the Information Commissioner’s Office were thrown out by a tribunal, Post can reveal.
Analysis: Little leeway from five month delay to whiplash portal
The Ministry of Justice has addressed a “loophole” meaning children and vulnerable adults will be able to recoup representation costs when the delayed whiplash portal rolls out, but questions linger over its start date, pressure on courts and claimants…
Government delays whiplash portal implementation
The government has decided that it would not be “practical” to implement the whiplash portal as planned and has delayed it until August.
Natural England chair Tony Juniper urges insurers to back upcoming climate talks
The chair of Natural England, Tony Juniper, yesterday urged insurers to put their weight behind upcoming climate change talks in Glasgow later this year.
Lloyd’s modernisation attempts bound to stray down ‘blind alleys’ says John Neal
The team in charge of the Lloyd’s Blueprint One modernisation plans admits the process is not yet pinned down as Lloyd’s CEO John Neal said they would be “happy” to run proofs of concept several times before hitting on success, as the corporation today…
Michael van der Straaten appointed QIC Global CEO
Qatar Re CEO Michael van der Straaten has been appointed CEO of QIC Global.
ABI expects whiplash portal to launch 'beyond' April
Delays to the legislation that will govern the whiplash portal mean it is highly unlikely the portal will launch in April, Association of British Insurers director general Huw Evans projected.