Analysis/Claims
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Paul Lofkin, Crawford
As president of Crawford & Company UK & Ireland, Paul Lofkin has built a reputation for delivering innovative solutions to emerging risks that can save insurers and policyholders money.
Dan Saulter, Davies
Dan Saulter, group CEO of Davies, has grown the business into a specialist professional services and technology powerhouse.
What it takes to be a Power List player in 2026
This year’s Insurance Post Power List ranking of the general insurance industry’s movers and shakers weights four core factors.
Managing blackout exposure in the freight sector
As power cuts become more frequent, Fiona Nicolson examines the significant operational, safety and liability risks this poses across the global freight and logistics sector.
Why rural roads remain a deadly blind spot for insurers
With crashes on rural roads far more likely to prove fatal than those in urban areas, Emma Ann Hughes explores how insurers are shifting from simply pricing risk on country lanes to trying to prevent the collisions that lead to claims.
Recalls surge to record highs amid reform drive
European product recall activity has increased for the seventh year in a row, with 15,608 events recorded by Sedgwick across the UK and European Union in 2025.
The fate of insurers’ in-house law firms
David Worsfold examines why insurers originally embraced the in-house legal model, what commercial and regulatory challenges emerged, and why many have since retreated from it.
Home insurance market shrinks as product strategies evolve
Although home insurance provider numbers have declined significantly since 2016, Angela Pilley, insight consultant for general insurance at Defaqto, reveals insurers are maintaining consumer choice through expanded product options.
How 3D inspection tech is transforming insurance
How advances in inspection technology, including the integration of drone imagery with ground-based Lidar scanning, are giving insurers unprecedented visibility of assets and buildings is examined by Rachel Gordon.
Demand for unemployment cover doubles
Consumer interest in unemployment insurance more than doubled during 2025, according to data from Best Insurance, signaling growing anxiety about UK job security.
Flood support gaps that insurers can’t afford to ignore
Flood victims face prolonged financial strain and unmet mental health needs, a survey has shown, placing fresh scrutiny on how insurers handle claims, vulnerability and post-loss support.
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
Crypto adds a dangerous new twist to insurance fraud
Crypto’s speed and anonymity are making it easier for criminals to disguise fraudulent insurance activity. Fiona Nicolson examines what insurers are doing to rethink detection and governance.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Geopolitical instability and trade policy risk rocking marine insurance
Escalating geopolitical tensions, from conflict-driven shipping attacks and vessel detentions to sanctions, tariffs and the growth of shadow fleets, are reshaping global trade routes. Against this backdrop, Tim Evershed observes significantly heightened…
Why 70% of UK properties remain underinsured
Seven out of 10 UK properties remain underinsured, according to RebuildCostAssessment.com latest data, leaving owners exposed to increasing rebuild costs.
Hash oil fires are the next big property risk for insurers
A new wave of butane hash oil explosions linked to illegal cannabis production is causing severe property damage and multi-million-pound insurance losses, posing a growing and under-recognised risk to insurers and landlords, warns James Nathaniel, major…
Britain’s future subsidence hotspots revealed
British Geological Survey and Ordnance Survey data analysis, produced exclusively for Insurance Post, shows where climate change is set to intensify subsidence hazard exposure and pose growing challenges for property insurers over the coming decades.
Hidden pipework increasing scale of escape of water losses
Concealed pipework and long-term maintenance gaps are allowing minor escape of water issues to escalate, fresh claims data from McLarens has shown.
European product recalls fall for second consecutive quarter
Product recalls dipped slightly across the EU and UK in Q3 2025, data from Sedgwick shows, noting diverging regulatory approaches, sector-specific risks, and shifting trade pressures are shaping an increasingly complex product-safety landscape.