Referral fees
View from the top: Rooting out the rogues
As scrutiny of the market deepens, bad apples in the industry must be tackled from within, says Mark Cliff.
Factor in reforms, motor insurers urge Competition Commission
The Competition Commission has been urged to consider the impact of upcoming legal reforms, including the ban on referral fees and changes to general damages, when it begins its two-year investigation into the private motor insurance market.
Motor insurance: Driving down cover costs
With two major indices reporting a fall in the cost of motor insurance, there are signs that the sector’s fortunes are improving. Can insurers afford to be optimistic, or should they proceed with caution?
Alternative Business Structures: a blueprint for change?
Despite the possibilities presented by Alternative Business Structures, there has been only a muted response from the insurance industry thus far.
Whiplash still on the agenda insists MoJ, as consultation delayed again
The Ministry of Justice has confirmed that the promised consultation on whiplash remains on its agenda, despite being delayed as a consequence of last week's government reshuffle.
MoJ yet to announce who will bear Djanogly's workload
The insurance industry has yet to learn how the former Parliamentary Under-Secretary of State's responsibilities will be allocated following the Cabinet reshuffle last week.
Claims Club 10th anniversary: A decade of debate
The Post Claims Club will mark its 10th anniversary next year, and the group's advisory board looks back on a decade of change.
Insurers duck Admiral warning on 'killer' referral fees
Insurers have reiterated their support for the scrapping of referral fees, following remarks made by Admiral chief executive Henry Engelhardt that the incoming ban will be a "killer" for his competitors.
Knock-on effect of referral fee ban not an issue for Admiral CEO
Admiral chief executive Henry Engelhardt has brushed aside fears that future legislative changes relating to the ban on referral fees could take its toll on his firm's UK balance sheet.
Williams: claims colleagues deserve equal pay and greater recognition
Axa's David Williams has called for parity in remunerating claims employees who possess equivalent knowledge and experience to their underwriting counterparts, as he departed the field last week to focus purely on underwriting.
Opinion: What now for credit hire?
Credit hire will continue to exist, but in the context of tighter controls and a stronger customer focus, says Eddie Longworth.
Axa CEO Evans hits back at U-turn criticism as he reveals telematics delay
Axa UK and Ireland CEO Paul Evans has hit back at criticism that he has performed a U-turn by bringing the personal and commercial broker businesses back together again under Amanda Blanc.
CHOs slam decision to refer motor market to Competition Commission
Credit hire operators have called for resources to be redirected to improving the Association of British Insurers-backed general terms of agreement rather than towards an investigation by the Competition Commission into the "dysfunctional" motor…
Post magazine - 7 June 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
Personal injury cases being auctioned off to the highest bidder
Law firm Spencers Solicitors said it has "lifted the lid" on the "questionable and dehumanising" insurer practice of injured persons auctions.
RTA Portal extension: Delivering swift justice
The extension of the road traffic accident claims portal has met with mixed reactions, with concerns over the practicalities involved and how it will affect the personal injury market.
View from the top: Fixing fees to fight fraud
Success depends on simultaneous change in insurer culture and claims handling philosophy, says Karl Parr
Interview: Andrew Torrance - Playing the long game
With more than a decade at Allianz, and more than 20 years in the industry, chief executive Andrew Torrance reflects on the past and looks to the future.
Your say: The challenge for LEIs
The sustainability of the traditional legal expenses model with its in-house legal operations is back on the agenda as some of the larger players in the sector implement rate rises.
Transport Select Committee seeks to clear up transparency
The Transport Select Committee's reports on motor insurance have proved contentious, with calls for transparency not resonating with insurers. Will the 13th report clear things up?
Transport Select Committee chair "encouraged" by whiplash response
The Transport Select Committee's 13th special report has reiterated members' commitment to access to justice while also expressing encouragement at the government's "willingness" to clamp down on fraudulent whiplash claims.
Personal injury firms feel pinch as pressure to consolidate intensifies
The sudden demise of Manchester-based personal injury law firm Donns, with ongoing cases sold on and all staff made redundant, has been hailed as a portent of market shake-up and consolidation, with other firms set to be swallowed up.
Legal boss airs concern as first three ABSs are revealed
Spencers Solicitors director John Spencer has responded to the identity of the first three alternative business structures licensed by the Solicitors Regulation Authority by raising concerns over the impending referral fee ban.