Although some reports suggest the number of nuisance calls is falling, Aviva's consumer research found that 70% of Brits said they had received a nuisance call or text in the past seven days, with 36% of those who received a cold call or text saying they…
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of…
Some success has been achieved against dishonest holiday sickness claims, writes Miles Hepworth, a DWF partner who is part of the joint fraud sector focus team at the Forum of Insurance Lawyers, calling however for more measures against claims farming.
The Civil Litigation Bill going through the Scottish Parliament could have a huge impact on personal injury claims, explains Kate Donachie, associate at Brodies.
The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub
Admiral has rebuffed claims its in-house legal divisions were set-up to circumvent the 2013 referral fee ban as its two alternative business structures reported joint pre-tax profits of £6.2m in 2014.
All the news from Post’s Claims Club event on 9 April.
MP concerned insurers are using alternative business structures to circumvent ban.
Epoq’s Legal Go model singled out by Jack Straw as being against spirit of Laspo.
Motor has long been a special case in the world of insurance. It is a compulsory purchase that most customers hope to never use.
The Solicitors Regulation Authority has been acclaimed by Jonathan Evans MP, chair of the all party parliamentary group on insurance and financial services, for taking action against firms flouting the referral fees ban.
The Solicitors Regulation Authority has warned personal injury firms some of the models adopted to circumvent the referral fee ban “potentially breach” parts of the code of conduct.
Apil boss reminds insurers of responsibility not to profit from schemes.
Do new measures aimed at snuffing out poor practice by claims management companies go far enough?
How are recent changes to the legal landscape and calls for a more collaborative approach impacting the insurance industry’s fight against fraud?
Taylor review’s key proposals include QOCS and referral fee approval
The Ministry of Justice’s out-of-court claims portal can be used for uncontested personal injury claims of up to £25 000 from today.
French methods of using X-rays and MRI scans slammed by claimant bodies.
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
Epoq among firms criticised for finding a way around Laspo-enforced ban.
Legal technology firm Epoq has developed a consumer legal plan that enables insurance brokers to continue receiving payment for referring personal injury claimants to a law firm or to claims management companies.
With the recent personal injury legal changes coming into force, there’s been much media commentary and debate about the value and purpose of alternative business structure models.
It is up to insurers to support government efforts to ensure personal injury claims are handled correctly, says John O'Roarke.