Property
Was the Amazon Insurance Store doomed from its launch?
Briefing: After 15 months, the Amazon Insurance Store is coming to an end. Scott McGee asks the question: ‘What went wrong?’ and ‘Was it doomed from the outset?’
Rental property shortage sees insurers turn to pods
A shortage of rental accommodation has resulted in providers talking to pod providers about rehoming policyholders in these structures while their homes are repaired, Insurance Post can reveal.
Diary of an Insurer: Aviva’s Stephen Wilkinson
Stephen Wilkinson, head of risk management south for Aviva Private Clients, spends his week advising high-net-worth individuals on bespoke insurance, report writing and cheering on his children from the sidelines of a sports pitch.
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
Big Interview: Ant Middle, Ageas
After a decade with Ageas UK, its CEO, Ant Middle, speaks to Tom Luckham about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024.
Perils updates Storm Babet damage valuation to £586m
Perils stated £467m of the losses from Storm Babet and Aline occurred in the UK and were mainly flood-related.
Qover enters UK motor; ARAG seals DAS deal; OSB's Consumer Duty director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Matt Brewis, FCA
Matt Brewis, the Financial Conduct Authority’s head of insurance, explains to Scott McGee why premium finance is a “poor product,” denies the watchdog is Miss Trunchbull-like, plus shares the regulator's plans for 2024.
Diary of an Insurer: Lisa Usman, McLarens
Lisa Usman, adjuster and conservation specialist at McLarens, helps a museum hit by a storm, tackles broken glass, tries to save soaked photographs and meets with restorers.
Should UK insurers brace for more strong tornadoes?
After homes in Manchester were torn apart by Storm Gerrit, Tegwen Gabb, senior weather and climate analyst at Eurotempest, examines whether tornadoes could become increasingly frequent in the UK and the consequences for the insurance industry.
ABI still 40% short of capacity for fire safety scheme
The Association of British Insurers’ Fire Safety Reinsurance Scheme, designed by McGill and Partners, is still some way off launching, despite numerous claims it would be ready by the end of summer 2023.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Big Interview: Sedgwick CEO Paul White
Paul White, regional CEO for international of Sedgwick, shares how loss adjusting and claims management will always be at the heart of what the business does but in order to grow the organisation it is branching out into new areas.
Storm Gerrit packs a punch to property
Association of British Insurers confirms priority for providers is helping homeowners in Manchester whose homes were torn apart last night by Storm Gerrit.
MGA Review of the Year 2023
With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.
Allianz sees off university appeal over WW2 bomb damage
The University of Exeter has lost its appeal against Allianz’s application of a war exclusion to damage caused by a Second World War bomb that was detonated in 2021.
Opportunistic fraud claims on the increase in 2023
Sedgwick has reported an increase in low-value and opportunistic claims fraud in 2023.
Claims and Legal Review of the Year 2023
Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.
Diary of an Insurer: iSure’s Avril Cox
Avril Cox, director at iSure Underwriting, takes care of her zoo, and encourages her team to get their qualifications and takes on a bit of home renovation.
Storm Ciarán spares UK insurers with losses pegged at £1.63bn
Perils has estimated the full losses of Storm Ciarán, which hit the UK and mainland Europe in November this year, at €1.9bn (£1.63bn).
Hiscox and Google collaborate; Axis syndicate; Biba’s 2024 conference theme
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
What next for Primary Group in the UK after Policy Expert sale?
Content Director’s View: Jonathan Swift reflects on what the future might hold for the Primary Group in the UK after the sale of Policy Expert left it with only one significant investment in the local market.
How insurers secure a place on Santa’s nice list
Last Christmas many people submitted a claim so this year, to save you from tears, Insurance Post is sharing the ways providers swoop in to save policyholders from yuletide heartbreak.
Diary of an Insurer: Peach Pi’s Ryan Bendelow
Making use of his bar/office, delivering growth and preparing for a five-year-old’s birthday party is all part of the working week for Ryan Bendelow, head of commercial trading and distribution at Peach Pi.